Engine caught fire for no apparent reason while at a stoplight. All lights came on the dashboard, engine started to smoke. Once pulled over lower engine compartment fire was noted. Proper routine maintenance had been performed through out life of ownership

- Lincoln University, PA, USA

My engine seized. There were no warning lights prior. I was driving on the highway and my engine lost power vehicle shut down and engine light and battery light came on. No prior warning lights were on the car.

- Ashaway, RI, USA

My engine seized. There were no warning lights prior. I was driving on the highway and my engine lost power vehicle shut down and engine light and battery light came on. No prior warning lights were on the car.

- Ashaway, RI, USA

I'm highly disappointed in my 2016 Kia Sorento ex AWD. Just yesterday I brought the vehicle in for an oil change tire rotation and coolant flush. One of the service advisors had let me know that the vehicle is leaking oil and I'm going to need a new oil pressure switch and a new drain pan since that's where it's leaking from. For a price of $425. Upon looking and scouring the internet it looks like this is a very common problem with Kia and just the step before of engine failure. I don't know why NHTSA doesn't make this a standard recall considering the sportage has the same recall available. I mean it's a known fact Kia engines are lacking in oil, catching on fire and failing. I bought this car as a certified pre-owned to be rest assure with my uneasiness about buying a used car and I've been at the dealership getting repairs left and right. I'm not even at 60,000 miles and that's how ludicrous this is! granted the first person who owned the vehicle or at least it rather put 19,000 miles on it. It's already been in for service with the transmission I needed a torque converter and that was covered under the warranty thank goodness and now this oil leak from the oil pressure switch and oil pan needs to also be covered under warranty but I'm out of luck. There's thousands of complaints online about the same darn problem.

- Cleveland, OH, USA

Car is consuming tons of oil. Mechanic said common with this car. Oil getting into spark plugs. Oil suddenly empty frequently.

- Shady Side, MD, USA

Vehicle is experiencing abnormal oil consumption. Low oil light briefly illuminated on vehicle 1,000 miles before oil change was even due. Looked and oil dip stick was dry / empty. Refilled with 5 quarts of oil and took to local dealership for diagnostic. Local dealership referred me to Kia for an oil consumption test.

- Vilas, NC, USA

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine failed and the vehicle stalled without warning. The vehicle was towed to the local dealer Kia garden grover located at 13731 harbor blvd, garden grove, ca 92843, who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 140,000.

- Anahiem, CA, USA

Uses and takes so much oil every 1-2 weeks. This should be recalled. I have to replace my spark plus because of the oil getting into them. I've had 8 plugs go back so far in the past 4 months. This is an ongoing issue. I've had my Sorento for almost 2 years. Regretting getting a Kia. Love the car butt the oil and repairs and the fact it could catch fire "??" yeah I don't let my kids ride in it anymore. Kia should be ashamed ! fix our cars now.

- Newark, OH, USA

Started going up a mountain highway and my car started jumping and immediately decreased speed. It would not go and kept skipping, like a stop and go type of deal. My check engine light starting flashing and I had to pull over. After I got my car towed it was found that the car had zero oil in it. Like bone dry but with zero leaks anywhere. The mechanic checked everything twice to make sure everything else was intact and it was. My oil light never came on and it never smoked or overheated. I had zero indication that the car didn't have oil. I was 900+ miles from my next oil change. It was like the oil evaporated into thin air. We are completely baffled as to what happened and why the car didn't have any oil in it. Because of no oil, a piston broke and the engine threw a rod and it is ruined. My car needs a whole new engine now. The mechanic stated that the only thing wrong with the car was no oil and that it was like it just disappeared because there was no oil residue anywhere.

- Franklin, NC, USA

The engine is using more than 2 quarts of oil per 1000 miles.

- Elkin, NC, USA

The motor oil disappears it's like it just evaporates into thin air. It will be bone dry and I have no leaks. I have to check it about every 2 weeks and refill it. This has been an ongoing problem since I bought the car.

- Dover, TN, USA

The issue began at approximately 90,000 miles and is ongoing. The engine burns excessive amounts of oil between oil changes; up to six quarts. There are no oil leaks. The engine makes a rattling noise on acceleration and loses power. I had the valve cover gasket replaced in April 2020. The issues persisted following the repair.

- Spindale, NC, USA

The contact owns a 2016 Kia Sorento. The contact stated that while his daughter was driving at an undisclosed speed, she noticed and abnormal sound coming from the vehicle. The contact stated that check engine warning was light illuminated. The contact checked the engine oil level and noticed that the oil level was very low. The contact stated that there was no visible leaks. The driver felt the vehicle was unsafe to drive and had the vehicle towed to gary lang auto group (1107 S state route 31, mchenry, il 60050 (815) 669-5966) where it was diagnosed and determined that an oil and filter change was needed. The manufacturer was notified of the failure and provided a case number. The contact referenced NHTSA campaign number: 18V907000 (fuel system, gasoline) as a possible solution however, the VIN was invalid. The failure mileage was approximately 65,218. Consumer stated oil consumption is an ongoing issue.

- Carpentersville, IL, USA

I bought my 2016 Kia Sorento in 2019 since I purchased it the motor has went out in it which had to be replaced which I had to pay the warranty fee plus other cost not included in the warrenty, I have had to change my back tail light at least once a month because it keeps going out and I don't know why the transmission seems to stall when I try to accelerate it makes a noise that sounds like open air the car jumps slightly sometimes and at times it won't accelerate here recently on 2 occasions the accelerator still accelerated after I removed my foot from the pedal this scared me mainly because my kids were in the car and it seemed like it was accelerating to full capacity after tapping the pedal with my foot multiple times if finally released.

- Longview, TX, USA

Problem occurred around 115000 miles. The problem surfaced as the heater failing to provide heat. Initial diagnosis from repair shop was a cylinder head gasket leak. A second shop diagnosis was a bad thermostat. The thermostat was replaced but several weeks later car overheated with smoke also coming from tailpipe

- Woodbridge, VA, USA

Blown engine on my 4 year old Kia Sorento. Car started blowing out a lot of smoke and was running bad out of nowhere. Took to mechanic and was given the bad news that at the very least it's a blown head gasket but once he started getting into it he realized the engine is finished.

- Pleasantville, NY, USA

The engine failed in the middle of the freeway all of a sudden with fumes coming out of the bonnet.

- Fremont, CA, USA

Hello I am going to be blunt and straight to the point. Your $30,000 vehicle, financed, approved and paid for by me nearly stole my life on Jan 16, 2021 : on mile post 46 on I-40, East bound lanes in kingman, Arizona at approximately 3:00 pm on what was a beautiful trip through route 66, which soon became a death trap my partner: Anthony [xxx], co-financer and signer of this death-trap as well as our two innocent parson russell terriers were nearly burned to death in what could and should have been an explosion like that of the press Kia & the likes are being sued for. Numerous innocent lives have been excruciatingly ended due to greed, decite and blatant disregard for life to add to an already gluttonous bank account, as you suck and drain me dry all the while aware of the danger you knowingly make us legally pay for. I filed an extensive report and complaint with Kia and now you. My case number is at the beginning of this letter, I suggest B you get a hold of Kia customer care, just as I had to after nearly losing my soulmate, dogs and life to be stranded in the middle of a state we hace never been, no money, food or vehicle nyiu just charhed me for. I have provided my case number and I expect all payment to cease and be returned immediately to avoid involvement in this disgusting act of distaste of honesty. I am never paying a penny more for your direct, ignorant and abhorrent yet blatant actions. We were driving on the highway at regular highway speeds. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port Huron, MI, USA

I was driving on the highway and when the vehicle in front of me stopped short my Kia would stop I had to swerve to the side of the road to stop. I noticed smoke from the hood so I waited until it stopped and slowly moved into the already slowed traffic and went home park the vehicle and reported to Kia but they continue to give me the run around and not offer repairs unless I paid for

- Union City, GA, USA

Engine broke to pieces, original owner. Kia saying sludge. Sent vechicle records. Has car since 12/15/2020. Jack daniels dealership needs me to find out from Kia corperation to see if its covered. Who is responsible for warranty. Vehicle was in driveway when tried to start, made bang and shut off.

- Fairlawn, NJ, USA