Recently, I started to experience issues with my vehicle that included engine stalling on the highway during heavy traffic conditions and on local streets while driving with my daughter in the vehicle. Additionally, the check engine light was displayed on the dashboard.when this occurred, I immediately called the alm Kia dealership to request a diagnosis of the check engine light. I arranged to take my vehicle to the atlanta West Kia dealership where a diagnostic check was performed stating that, 4 part induction service, 4 part fuel injector replacement, and a 4 cylinder tune up was needed. When I recieved the estimate from atlanta West Kia, I called the service department at alm Kia in union city because I was perplexed that the above services were never communicated to me by my service advisor at Kia union city when I took my vehicle in for an oil change on 11/11/20. (note: Technicians also performed a multi-point inspection as well). My service advisor aaron austin acknowledged that he neglected to tell me that I needed the same services that atlanta West Kia wanted to perform. However, he stated that if I brought my vehicle back, he would perform the same services for $569.99.after obtaining both service estimates at the Kia dealerships, I still felt very uncomfortable with the quotes from Kia and decided to take my Kia Sorento to an independent vehicle repair shop, tri-star automotive, in order to diagnose the problem with the check engine light. After a thorough diagnosis and analysis of my vehicle engine, tri-star automotive mechanics concluded that my engine problems were more extensive than noted at the Kia dealerships.tri-star automotive provided a detailed analysis of their findings and written estimate to repair my vehicle along with a photo of oil leaking from the #4 cylinder valve of my Kia Sorento along with stating that my engine needed to replaced.

- Tyrone, GA, USA

Complete engine stall while driving

- New York, NY, USA

The contact owns a 2016 Kia Sorento. The contact stated while driving 30 mph, the accelerator pedal was depressed however, the vehicle was slow to respond. The check engine warning light illuminated. The contact called matt blatt Kia (6211 E black horse pike, egg harbor township, NJ 08234, (609) 573-3100) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the dealer for assistance. The contact stated the failure was similar to NHTSA campaign number: 15V089000 (vehicle speed control). The failure mileage was 124,510.

- Dorothy, NJ, USA

Smoking, engine knocking

- Liberty, NC, USA

While driving on the highway a person suddenly brakes in front of me driving normal speed of about 35- 55, miles per hr, , I slammed on my brakes and my SUV, did not stop, I merged to left not to hit the car in front of me, god did the rest. I slumped over with my anxiety out of the roof, I realized it was smoking so I turned off, the engine, , there was grid lock traffic ahead, waited until I and it cooled down, calmly I realized there was no more smoking, drove home safely, this happened multiple times and each time, they Kia dealer and Kia consumer service said, there was no recall and there was no guarantee they would repair the vehicle and I was responsible for the towing and findings at this point there is no recall on my vehicle 2016 Kia sorrento, please help I am on anxiety medication increase, I am afraid to drive however no one is taking responsibility through Kia, as of today, I appreciate all your assistance

- Union City, GA, USA

The engine in this vehicle is malfunctioning. Radiator leak caused issues with engine which then caused overheating and a $10,000 repair. No extended warranty. Kia stopped making these engines because they were so bad. Not fair as the consumer to have to pay and clean up a mess that Kia created.

- Fullerton, CA, USA

My vehicle started running hot after driving down the highway and kept cutting off out of the blue. Then I checked all the coolant and radiator to see if fluid was leaking no sign of a crack. Then took it to O'reillys auto parts because check engine lighr shows codes P0087, defected transmission fluid temperature sensor, defected PCM/tcm. Poor connector and the fuel rail pressure sensor. After having it towed to Kia they open it up and said I needed a new engine and my head gasket was cracked. And

- Paradise, NV, USA

Major consumption/burning of oil between oil changes. Was a quart low when had oil changed the end of September. By the end of October all of oil had burned out and had to actually add oil, then take to auto shop to check for leaks. No leaks. They did another oil change and now I have to constantly keep eye on oil level -- had to add oil again.

- Mcbee, SC, USA

Engine randomly started overheating while driving, even though car was regularly maintenanced/serviced. Took to dealership was told when they tore down the engine, found rear cylinder leaking coolant; threads to engine came out with bolt itself causing irreversible damage. We were told since not original owners no warranty. This went through Kia complaints and then to their regional parts manager who denied any good will. We purchased the vehicle in 2016, it is a 2016. It had less than 30K miles on it and we produced regular maintenance records on the vehicle. We have been trying to get some resolution with Kia for over a year.

- Swarthmore, PA, USA

Vehicle engine broke down on highway at 62K miles with loss of power and heavy smoke. Ultimately had to get new engine installed by the dealer but literally day after they returned the vehicle, it lost power on the road again with heavy smell of gas. Dealer said they fixed the fuel injector and O-ring but once again having same issue in Sep (after minimal driving for past couple months). Vehicle still with dealer because they diagnosis issue after replacing fuel injector and gasket again. Something is wrong with the V6 Kia Sorento engines and fuel system.

- E Palo Alto, CA, USA

The contact owns a 2016 Kia Sorento. The contact stated while checking the oil, she discovered there was no oil in the engine. The contact had the vehicle towed to southside Kia (9401 atlantic blvd, jacksonville, fl 32225, (904) 406-7779). The dealer suggested that an oil consumption test be performed. The contact was informed to drive the vehicle for 1,000 miles and then have the oil level checked to determine the amount of oil that was consumed per 1,000 miles. The contact was informed that the test needed to be performed three times for a total of 3,000 miles. The contact stated that the warranty would be expired at 100,000 miles. The manufacturer was notified of the failure. The manufacturer stated that the vehicle owner would be responsible for the cost of the consumption test if the failure was not related to the engine. The contact was provided a case number. The vehicle was not repaired. The failure mileage was 97,000.

- Jacksonville, FL, USA

I noticed that the engine fan kept running occasionally when I would turn the car off. Then I noticed that the thermostat would sometimes run very hot, and that was when the engine fan would continue after vehicle shut off. I took the vehicle in to the dealer to get it checked out, and they shared that it was total engine failure due to the head studs pulling out of the engine. This was causing coolant to get into the engine and burn. The vehicle had 130,000 miles at this time. It turns out because of the head studs stripping out, antifreeze was getting into the engine. The engine needed to be replaced. Total engine failure.

- Madison, WI, USA

Car kicks when driving. Oil burns out after oil change. Every week or 2 I have to put oil in. Problem still continues after kicking problem was somewhat fixed. Car still kicks but not as hard today. Engine oil is still burning up quickly

- Ocoee, FL, USA

My vehicle is only 5 years old and has 70,000 miles on it. I was driving on the highway and then all of a sudden my vehicle would not accelerate. My check engine light can on and continued to blink--which is not a good sign and indicates obvious serious engine issues. There is no way a car that new with that many miles should have engine issues.

- Greensboro, NC, USA

Hello, I was driving my 2016 Kia Sorento and my car engine just shut off and stopped while driving. This needs to be readdress and made sure all Kia Sorento do not have the same problem. It was very scary while driving on a highway and this happening.

- Coral Springs, FL, USA

I purchased my vehicle 2 years ago and now it needs an engine. It is only 4cyrars old. It was stalling every once and while, then one day I tried to accelerate on the freeway and it would. It started smoking and then died out. Luckily I was able to get it up to the next exit ramp. I took to recently to a repair shop and try said it needed an engine.

- Wyoming, MI, USA

2016 Kia sorrento LX with the 2.4 engine with 54,000 miles is using 1 quart of oil per 400 miles. The tail pipe is emitting an oily black soot. While driving, an engine ticking noise alerts us that the oil is low. At this rate we will have replaced all the oil with 18.5 quarts of oil before the scheduled 7,500 mile oil change. The mechanic at the portland Oregon area dealership is trying to tell us this is normal. The vehicle is currently involved in their oil consumption test loop, like so many others. I smell a rat.

- Newberg, OR, USA

Oil consumed at an alarming rate. I had my oil changed not even 1000 miles ago and the entire 5 liters were consumed and the engine was bone dry. This has been observed over the past three oil changes (roughly 36000 miles on). I was coming down a hill at roughly 35 mph and the oil light blinked. As soon as I got home I checked and the engine had no oil in it.

- Monroeville, PA, USA

I purchased the car as used in 2019 and no active recalls were listed and still arent. A bout a month later I noticed my low oil pressure light was popping on and off at random intervals while driving on city and rural paved roadsi checked and engine was empty of oil. Oil was replaced and two week later the same thing. My 4th cylinder has now died. The spark plugs were replaced and it was fine for two weeks then stopped working again while I was on the highway. Replaced coil pack but this did not change anything. Upon investigation I found out the engine had been recalled but no evidence or recall was showing for this vehicle. Per website replaced engines have bright orange dip stick for the oil which this vehicle does, but all the problems associated with original recall information exists. I filed complaint with Kia only to be directed to a dealership. The front left low beam has burnt out twice within 6 months as well.

- Biddeford, ME, USA

Just bought the car at 32K last year. Only family car so we drive it a lot, so we are always getting oil change and keeping up with maintenance. One day it started overheating and was no longer holding the coolant. Took it in to get it checked out at the demontrond Kia dealership in houston but they told me they would have to check inside the engine. Well they did and was told thisduring engine tear down, one of the necessary inspection on the 3.3L engine is to toque the head bolts to verify it did not damage the engine block. Sometimes when they over head, the pull the threads out of the engine block. This is what happen to your engine during tear down. And because of this, the engine can no longer be properly assembled. " so they said I needed a new engine. Car mileage was at 79K. Cost for new engine plus labor est. 12K.

- New Waverly, TX, USA