Our 2016 Kia Sorento has 35K miles and it stopped recently, the engine seized. The dealer claimed it was due to inadequate oil changes (they had records of 2-3 performed by Kia dealers, the most recent under two years and 10K miles ago). We never experienced any warning lights or other notifications to foretell the problem. The dealer recommended we replace the engine and are in the process of doing so now. The dealer denied any warranty coverage, claiming abuse due to inadequate oil changes on our part voided their 10-year warranty. Despite the large unexpected cost (dealer estimates ~$6K and have had the vehicle over a month), we are mystified this could have occurred and are grateful it didn't happen on the highway or in other circumstances. We believe the complete absence of any warning indicators constitutes a serious safety issue.

- Chicago, IL, USA

I had power lose while I am driving on high way or on street where you go a little uphill. Even after they replaced engine on my 2016 Kia Sorento. It does not happens on the straight road, only if there is uphill.

- Middle Village, NY, USA

I brought my 2016 Kia Sorento in the dealer for check engine light (code P0172). After the evaluated it, they said the fuel pump and fuel lines need to be replaced because it's leaking fuel into the engine and the engine needs an oil change because the oil is diluted with fuel. They said the fuel pump and fuel line is covered under the warranty but the oil change isn't. this fuel system issue is every similar to the recalls that were reported on January 17, 2019 but my car didn't fall under the recall. Could this be part of the recall?

- Meriden, CT, USA

While driving on highway we were alerted by other drivers that there was fire and smoke coming from the engine compartment. We pulled over immediately and within minutes the entire vehicle burst in fire. We contacted Kia motors regarding this and they simply denied responsibly for this, deeming the cause of fire to be unrelated to faulty engine components.

- Newport Beach, CA, USA

I had about 62,500 miles on the vehicle. We were driving down the highway and it was just blowing cold air from the heater. The vehicle started to stall and rapid decellerate. Thankfully the highway wasn't too busy and we just made it across the lanes to the shoulder; it could've been very tragic if we got stuck in a lane, especially since there was no warning with a check engine light before this. The vehicle was smoking. We got it towed to a repair shop and they confirmed it was overheating but couldn't diagnosis full engine issue. We had to get to a Kia dealer to do an engine tear down. They found 6 threads stripped and decided then it needs a new engine. We've consistently done our oil changes and maintenance so is very concerning how quickly and severely this engine issue came up. Unfortunately we are just past the 60K mile warranty and Kia is willing to only offer minor assistance despite evidence of other vehicles having similar engine issues.

- E Palo Alto, CA, USA

I have approximately 64,000 miles on my car. A few weeks ago, I noticed that it wasn't blowing warm air, and asked that the shop take a look at then when I got an oil change. They didn't notice anything wrong. I haven't really been driving it due to the stay-at-home orders, but a few days ago I was going to go to the store, and before I even left the driveway, the check engine light came on, the car was making a terrible sound, and there was a ton of white exhaust. We had it towed to the dealer, and they called to report a total engine failure. Unfortunately I am the second owner so my power train warranty expired at 60K rather than 100K.

- Leonardtown, MD, USA

Driving heard loud hammering sound car stopped running engine had seized up finding no oil the car had absorbed 5 quarts of oil between an oil change in 87199miles never has been even a partial quart low several other cars I've read about had the same problem no warning lights no nothing just seized up and stopped full warranty a Kia says will not replace the engine Kia dealership says it's common for a car to use 5 quarts of oil between oil changes always had been full on pre-check before oil changes when I ask why there is no oil light or nothing on the Kia service said they have an oil light but it does not come on due to oil they are saying I ran the car out of oil I had started having my oil changed using synthetic oil which are advertised at 10,000 miles between changes one change with 7000 miles the next pre-change was 9000 always have been full at precheck then all of a sudden the ones that use 5 quarts

- Kennewick, WA, USA

While passing, sudden loss of all power. The check engine light came on. From that point on, very low power. When I got home, there was a fairly loud engine knock and oil coming from tail pipe. Took car to independent shop who diagnosed the issue as rod knock. Had the car towed to Kia dealer who then said it needed a new engine. Only 82,000 miles on vehicle. Kia covered the parts and labor to replace. When the shop dropped the engine, they noticed the drive splines on both the AWD transfer case and transmission were both rusted and all teeth sheared off on the fwd side of the spines. Rwd still intact. Kia would not cover neither would the extended warranty company because of the rust. That is a sealed unit with multiple rubber gaskets. How could it possibly have rusted? this is a major design flaw as there should been adequate heavy lubricant as well as sealing to prevent these parts from rusting. New transmission required $1800, and new transfer case would have been another $2500. Chose slightly used unit for $1000. It took almost 8 weeks to resolve. Now car is leaking oil on to exhaust. Back to dealer it goes...

- Ionia, MI, USA

My ac/heater fan is no longer blowing out air. In addition, while braking, the brakes have always seemed to have not been performing as it should.

- Wilmington, NC, USA

The contact called on behalf of a friend who owns a 2016 Kia Sorento. The contact stated that while his friend was driving at various speeds, the vehicle would shuddered intermittently without warning. The contact had stated that the check engine warning light was illuminated. The vehicle was taken to and independent mechanic and was diagnosed with an engine misfire. The contact was informed that the engine needed to be replaced. Upon further investigation, the contact linked the failure to NHTSA campaign number: 17V224000 (engine and engine cooling). The vehicle was not repaired. An unnamed dealer was contacted in regard to possible recalls on the vehicle. The contact was informed that the vehicle was not subjected to a recall. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 95,000.

- Dorothy, NJ, USA

My Kia Sorento has 70,000 and every 1,500 miles I have to add 3 quarts of oil. I have no oil on my driveway or underneath the car so I have no idea where it's going. And I do mostly highway driving

- Kennesaw, GA, USA

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the bolts that secured the engine head to the block were stripped which caused the engine to be destroyed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure and a case was filed. The approximate failure mileage was 74,999. The VIN was invalid.

- Woodbury, CT, USA

The contact owns a 2016 Kia Sorento. The contact stated that the vehicle experienced oil consumption. The vehicle was taken to an independent mechanic to be inspected. The contact was informed that the oil level was low. The mechanic topped off the oil and replaced a coil that was burnt out. The failure persisted. The vehicle was taken to Kia of murfreesboro (2505 S church St, murfreesboro, tn 37127, (877) 772-8711) where an oil consumption test was completed. The mechanic was unable to find the source of the oil leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

- Smorma, TN, USA

Driving on highway at 65 miles per hour and car suddenly lost all power and came to complete stop in heavy traffic. Vehicle restarted after 2 attempts. Took to Kia dealer for inspection and there was no recorded code and they were unable to re-create issue so nothing was done. Reading other complaints of sudden stalls on this site makes driving this vehicle scary. The vehicle has only 31K miles on it and has had no other issues. Kia should be doing something before someone has a tragic accident!

- Palos Heights, IL, USA

At 65,000 miles my 4 cyl. Sorento started losing oil. The light came on once when no oil on dipstick. Original owner. Contacted Kia, said to do oil consumption check. Have done. Using 2 quarts every 1000 miles. They are dragging their feet, not responding to my emails requesting a solution. It's nothing I've done. What good is their 100K warranty when they won't fix the problem. Communication with Kia customer assistance very slow and poor. This should be a recall or class action suit based on the number of complaints I see posted.

- Springboro, OH, USA

Total engine failure at 50 thousand miles at highway speeds. Transmission acting funny & shifting hard in weeks prior to engine failure.

- Palm City, FL, USA

My vehicle began excessively using oil, no leak in spring of 2019. Took it service once I documented my oil changes in September. No answers, wanting to do an every 1,000 miles documentation at the dealership. By December, it is giving an engine code P0014, meaning the exhaust camshaft has advanced to much to go to a lower timing. Eventually the passage become clogged and causing oil flow to the phasivers to be restricted - leading to a locked engine. The only fix, a new engine. Although I am still under power train - they request I drive the vehicle 1000 miles for testing before approving however the engine code tells us further drive will lock the engine. Exactly what older models were previously recalled for. With this Kia gives you no proper solution and no guarantee to cover.

- Mount Pleasant, NC, USA

The contact's family member owned a 2016 Kia Sorento. After driving approximately 15 miles and parking the vehicle, it suddenly caught fire under the hood. The driver quickly exited the vehicle. The contact and the fire department attempted to extinguish the fire. The vehicle was towed and deemed destroyed. There were no injuries. A fire report was filed. The cause of the failure was not determined. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.

- Durrant, OK, USA

The contact owned a 2016 Kia Sorento. The contact stated that a loud popping noise occurred, the vehicle started to smoke, and the temperature gauge overheated. Also, the check engine warning indicator illuminated. While coasting the vehicle to the side of the road, it decelerated and flames appeared under the vehicle. The fire department extinguished the flames and filed a report. There were no injuries. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Lexington, SC, USA

My Kia was bought 1/2016 and since then my steering column has had to be replaced 3 times, Cadillac converter once, and my car is now ready after 23 days because of a motor leak that had cracked the block. Everyone of these have been defects that Kia has covered and yet I can't seem to get anyone from the escalations department to talk to me about a buyback or getting me into another car. It had 5 miles on it when I bought it and now is around 80,000.

- Decarur, TX, USA