The contact owns a 2016 Kia Sorento. The contact stated that while his daughter was driving at an undisclosed speed, she noticed and abnormal sound coming from the vehicle. The contact stated that check engine warning was light illuminated. The contact checked the engine oil level and noticed that the oil level was very low. The contact stated that there was no visible leaks. The driver felt the vehicle was unsafe to drive and had the vehicle towed to gary lang auto group (1107 S state route 31, mchenry, il 60050 (815) 669-5966) where it was diagnosed and determined that an oil and filter change was needed. The manufacturer was notified of the failure and provided a case number. The contact referenced NHTSA campaign number: 18V907000 (fuel system, gasoline) as a possible solution however, the VIN was invalid. The failure mileage was approximately 65,218. Consumer stated oil consumption is an ongoing issue.

- Carpentersville, IL, USA

I bought my 2016 Kia Sorento in 2019 since I purchased it the motor has went out in it which had to be replaced which I had to pay the warranty fee plus other cost not included in the warrenty, I have had to change my back tail light at least once a month because it keeps going out and I don't know why the transmission seems to stall when I try to accelerate it makes a noise that sounds like open air the car jumps slightly sometimes and at times it won't accelerate here recently on 2 occasions the accelerator still accelerated after I removed my foot from the pedal this scared me mainly because my kids were in the car and it seemed like it was accelerating to full capacity after tapping the pedal with my foot multiple times if finally released.

- Longview, TX, USA

Problem occurred around 115000 miles. The problem surfaced as the heater failing to provide heat. Initial diagnosis from repair shop was a cylinder head gasket leak. A second shop diagnosis was a bad thermostat. The thermostat was replaced but several weeks later car overheated with smoke also coming from tailpipe

- Woodbridge, VA, USA

Blown engine on my 4 year old Kia Sorento. Car started blowing out a lot of smoke and was running bad out of nowhere. Took to mechanic and was given the bad news that at the very least it's a blown head gasket but once he started getting into it he realized the engine is finished.

- Pleasantville, NY, USA

The engine failed in the middle of the freeway all of a sudden with fumes coming out of the bonnet.

- Fremont, CA, USA

Hello I am going to be blunt and straight to the point. Your $30,000 vehicle, financed, approved and paid for by me nearly stole my life on Jan 16, 2021 : on mile post 46 on I-40, East bound lanes in kingman, Arizona at approximately 3:00 pm on what was a beautiful trip through route 66, which soon became a death trap my partner: Anthony [xxx], co-financer and signer of this death-trap as well as our two innocent parson russell terriers were nearly burned to death in what could and should have been an explosion like that of the press Kia & the likes are being sued for. Numerous innocent lives have been excruciatingly ended due to greed, decite and blatant disregard for life to add to an already gluttonous bank account, as you suck and drain me dry all the while aware of the danger you knowingly make us legally pay for. I filed an extensive report and complaint with Kia and now you. My case number is at the beginning of this letter, I suggest B you get a hold of Kia customer care, just as I had to after nearly losing my soulmate, dogs and life to be stranded in the middle of a state we hace never been, no money, food or vehicle nyiu just charhed me for. I have provided my case number and I expect all payment to cease and be returned immediately to avoid involvement in this disgusting act of distaste of honesty. I am never paying a penny more for your direct, ignorant and abhorrent yet blatant actions. We were driving on the highway at regular highway speeds. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port Huron, MI, USA

I was driving on the highway and when the vehicle in front of me stopped short my Kia would stop I had to swerve to the side of the road to stop. I noticed smoke from the hood so I waited until it stopped and slowly moved into the already slowed traffic and went home park the vehicle and reported to Kia but they continue to give me the run around and not offer repairs unless I paid for

- Union City, GA, USA

Engine broke to pieces, original owner. Kia saying sludge. Sent vechicle records. Has car since 12/15/2020. Jack daniels dealership needs me to find out from Kia corperation to see if its covered. Who is responsible for warranty. Vehicle was in driveway when tried to start, made bang and shut off.

- Fairlawn, NJ, USA

Recently, I started to experience issues with my vehicle that included engine stalling on the highway during heavy traffic conditions and on local streets while driving with my daughter in the vehicle. Additionally, the check engine light was displayed on the dashboard.when this occurred, I immediately called the alm Kia dealership to request a diagnosis of the check engine light. I arranged to take my vehicle to the atlanta West Kia dealership where a diagnostic check was performed stating that, 4 part induction service, 4 part fuel injector replacement, and a 4 cylinder tune up was needed. When I recieved the estimate from atlanta West Kia, I called the service department at alm Kia in union city because I was perplexed that the above services were never communicated to me by my service advisor at Kia union city when I took my vehicle in for an oil change on 11/11/20. (note: Technicians also performed a multi-point inspection as well). My service advisor aaron austin acknowledged that he neglected to tell me that I needed the same services that atlanta West Kia wanted to perform. However, he stated that if I brought my vehicle back, he would perform the same services for $569.99.after obtaining both service estimates at the Kia dealerships, I still felt very uncomfortable with the quotes from Kia and decided to take my Kia Sorento to an independent vehicle repair shop, tri-star automotive, in order to diagnose the problem with the check engine light. After a thorough diagnosis and analysis of my vehicle engine, tri-star automotive mechanics concluded that my engine problems were more extensive than noted at the Kia dealerships.tri-star automotive provided a detailed analysis of their findings and written estimate to repair my vehicle along with a photo of oil leaking from the #4 cylinder valve of my Kia Sorento along with stating that my engine needed to replaced.

- Tyrone, GA, USA

Complete engine stall while driving

- New York, NY, USA

The contact owns a 2016 Kia Sorento. The contact stated while driving 30 mph, the accelerator pedal was depressed however, the vehicle was slow to respond. The check engine warning light illuminated. The contact called matt blatt Kia (6211 E black horse pike, egg harbor township, NJ 08234, (609) 573-3100) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the dealer for assistance. The contact stated the failure was similar to NHTSA campaign number: 15V089000 (vehicle speed control). The failure mileage was 124,510.

- Dorothy, NJ, USA

Smoking, engine knocking

- Liberty, NC, USA

While driving on the highway a person suddenly brakes in front of me driving normal speed of about 35- 55, miles per hr, , I slammed on my brakes and my SUV, did not stop, I merged to left not to hit the car in front of me, god did the rest. I slumped over with my anxiety out of the roof, I realized it was smoking so I turned off, the engine, , there was grid lock traffic ahead, waited until I and it cooled down, calmly I realized there was no more smoking, drove home safely, this happened multiple times and each time, they Kia dealer and Kia consumer service said, there was no recall and there was no guarantee they would repair the vehicle and I was responsible for the towing and findings at this point there is no recall on my vehicle 2016 Kia sorrento, please help I am on anxiety medication increase, I am afraid to drive however no one is taking responsibility through Kia, as of today, I appreciate all your assistance

- Union City, GA, USA

The engine in this vehicle is malfunctioning. Radiator leak caused issues with engine which then caused overheating and a $10,000 repair. No extended warranty. Kia stopped making these engines because they were so bad. Not fair as the consumer to have to pay and clean up a mess that Kia created.

- Fullerton, CA, USA

My vehicle started running hot after driving down the highway and kept cutting off out of the blue. Then I checked all the coolant and radiator to see if fluid was leaking no sign of a crack. Then took it to O'reillys auto parts because check engine lighr shows codes P0087, defected transmission fluid temperature sensor, defected PCM/tcm. Poor connector and the fuel rail pressure sensor. After having it towed to Kia they open it up and said I needed a new engine and my head gasket was cracked. And

- Paradise, NV, USA

Major consumption/burning of oil between oil changes. Was a quart low when had oil changed the end of September. By the end of October all of oil had burned out and had to actually add oil, then take to auto shop to check for leaks. No leaks. They did another oil change and now I have to constantly keep eye on oil level -- had to add oil again.

- Mcbee, SC, USA

Engine randomly started overheating while driving, even though car was regularly maintenanced/serviced. Took to dealership was told when they tore down the engine, found rear cylinder leaking coolant; threads to engine came out with bolt itself causing irreversible damage. We were told since not original owners no warranty. This went through Kia complaints and then to their regional parts manager who denied any good will. We purchased the vehicle in 2016, it is a 2016. It had less than 30K miles on it and we produced regular maintenance records on the vehicle. We have been trying to get some resolution with Kia for over a year.

- Swarthmore, PA, USA

Vehicle engine broke down on highway at 62K miles with loss of power and heavy smoke. Ultimately had to get new engine installed by the dealer but literally day after they returned the vehicle, it lost power on the road again with heavy smell of gas. Dealer said they fixed the fuel injector and O-ring but once again having same issue in Sep (after minimal driving for past couple months). Vehicle still with dealer because they diagnosis issue after replacing fuel injector and gasket again. Something is wrong with the V6 Kia Sorento engines and fuel system.

- E Palo Alto, CA, USA

The contact owns a 2016 Kia Sorento. The contact stated while checking the oil, she discovered there was no oil in the engine. The contact had the vehicle towed to southside Kia (9401 atlantic blvd, jacksonville, fl 32225, (904) 406-7779). The dealer suggested that an oil consumption test be performed. The contact was informed to drive the vehicle for 1,000 miles and then have the oil level checked to determine the amount of oil that was consumed per 1,000 miles. The contact was informed that the test needed to be performed three times for a total of 3,000 miles. The contact stated that the warranty would be expired at 100,000 miles. The manufacturer was notified of the failure. The manufacturer stated that the vehicle owner would be responsible for the cost of the consumption test if the failure was not related to the engine. The contact was provided a case number. The vehicle was not repaired. The failure mileage was 97,000.

- Jacksonville, FL, USA

I noticed that the engine fan kept running occasionally when I would turn the car off. Then I noticed that the thermostat would sometimes run very hot, and that was when the engine fan would continue after vehicle shut off. I took the vehicle in to the dealer to get it checked out, and they shared that it was total engine failure due to the head studs pulling out of the engine. This was causing coolant to get into the engine and burn. The vehicle had 130,000 miles at this time. It turns out because of the head studs stripping out, antifreeze was getting into the engine. The engine needed to be replaced. Total engine failure.

- Madison, WI, USA