October 10, 2018 drove car into driveway, shut car off, parked, went into house for about 2 mins, came back to car, it was smoking from under hood. I turned on faucet in garage, and sprayed water on car. Called 911. Within 2 mins, I saw first spark, left area, ran over to my sisters house, next door, on phone with 911 and within 4 mins of car smoke, burst into flames, 2 explosions. Fire dept arrived with in 10 mins of smoke detection. Flames higher than the house. Car totaled, and house siding melted away from house.

- Cedar Rapids, IA, USA

The contact owns a 2016 Kia Sorento. While driving at an unknown speed, the vehicle shook and failed to accelerate. In addition, the check engine indicator illuminated. The vehicle was taken to Carolina Kia of high point (866-824-7081, located at 2445 N main St, high point, nc 27262), but the failure could not be duplicated. The failure recurred and the vehicle was towed to battleground Kia (336-295-1542, located at 2927 battleground ave, greensboro, nc 27408) where it was diagnosed that the throttle body needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.

- Mcleansville, NC, USA

The contact owned a 2016 Kia Sorento. While driving 75 mph, the contact heard an abnormal noise and noticed black smoke coming from the rear of the vehicle. The contact pulled over and turned off the vehicle. Approximately five minutes later, the front of the engine caught on fire. The fire was extinguished by the fire department. A police report was filed. There were no injuries. The insurance company declared the vehicle to be a total loss. The vehicle was not taken to a dealer to be diagnosed. The vehicle was towed to a location determined by the insurance company. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 59,000.

- Blue Earth, MN, USA

The contact owned a 2016 Kia Sorento. While operating the vehicle, the check engine indicator illuminated. The driver was alerted by another motorist that smoke was coming from the vehicle. The contact pulled over, exited the vehicle, and noticed flames and smoke coming from the engine compartment. The fire department was immediately called to the scene and extinguished the flames. Fire and police reports were filed. The vehicle was destroyed and towed. The local dealer (gary lang auto/Kia, 1107 il-37, mc henry, il) was notified of the failure, but the cause of the fire was not diagnosed. The manufacturer was not notified. The failure mileage was 50,000.

- Hebron, IL, USA

Engine locked

- Indiana, PA, USA

When starting up car, vehicle shakes violently from engine, and then dies. This is an intermittent problem, and because Kia technicians cannot find a problem, and cannot replicate it - they are brushing the problem off. Their techline is useless. I escalated the case to the customer relations line they told me they cannot do anything unless they can replicate the problem. They even suggested that I use my phone to record each time I start up the car so I can send them the video. And then they were nice enough to tell me that I need to pick up my vehicle immediately as it had no problem. This was not acceptable, so I attempted to contact corporate where a representative called me once, left her number and I returned her calls on numerous occasions and she has never called me back.

- South San Francisco, CA, USA

We bought our car from carvana June 19, 2018. On June 27th the vehicle wasn't responding to acceleration. It was stalling. It would go into reverse but as soon as I put it in drive it would stall. Upon inspection the service person heard a noise coming from the belt area. Upon further inspection they found the water pump leaking profusely covering the splash shield. The sop water pump and gasket were removed and replaced. They topped off the coolant and test drove the vehicle and it began operating as designed. On August 21, 2018, the car started hesitating when I pressed the accelerator while driving on the freeway during rush hour traffic. After it had been parked all day I backed the car out of the parking garage and once I put the car in drive it stalled. Again, I started the car, accelerated and the car stalled as I was entering the freeway. I had to pull over to a side parking lot and call roadside assistance. The car was towed to horne Kia. The service attendant called and explained the the high performance fuel pump was not moving fuel into the motor causing the stalling. I asked if this was connected to the the other stalling issue and he said, no, not at all. I feel that there is a serious safety concern and I would like this to be looked into as a possible recall issue. I'm consistently having a stalling issue. The on board car diagnostics is not detecting an issue. This is a 2016 Kia Sorento with 30K miles.

- Gilbert, AZ, USA

The contact owns a 2016 Kia Sorento. While stopped at a traffic light, the engine began to inadvertently rev and the vehicle stalled without warning. In addition, all the windows failed to open or close. The vehicle was taken to bev smith Kia (5655 us-1, fort pierce, fl 34982, (772) 465-8589), but was not diagnosed or repaired. The manufacturer was informed of the failures and offered no assistance. The failure mileage was unknown.

- Port St.Luci, FL, USA

Multiple times I will be driving along, and at either a slow speed or stopped at a light, the car will just shut off. This is not safe! also 2 times the exterior lights have not come on in the dark even if you turn them on yourself nothing comes on and its been dark driving when that's happened! I'm worried for the safety of myself and children in this car, and the dealership and service dept do not find anything wrong with the car. But in looking online a lot of people have this complaint as well! if this happened to me at a high speed or driving on the interstate that could cause an accident and injur people! please help!

- Union, ME, USA

Driving home late evening February 2018. Engine quit running had seized up. Had owned for only 7000 miles. Dealership( missoula billion Kia) has had the car since June 8, 2018, for repairs. They now say no replacement engine until September at the earliest.

- Alberton, MT, USA

When the ignition is started with the car in park, the vehicle vibrates really hard as if it wants to cut off. This has occurred with 3/4 tank of gas and 1/4 tank of gas. With the vehicle vibrating, the car is placed in "D" drive and the foot is applied to the accelerator for acceleration but the vehicle does not move. The vehicle is then placed back into "P" park and the vehicle continues to vibrate until it shuts off. This issue has been report to dean mccrary Kia in mobile, al on several occasions and I was told if the vehicle does not have a code when it is brought into service there is nothing they can do. I did explain that when the issue occurs it only last for a few minutes then the vehicle runs ok until the issue occurs again.

- Semmes, AL, USA

The contact owns a 2016 Kia Sorento. While stationary, the vehicle consumed an inordinate amount of oil. The contact stated that a quart of oil was consumed every 1,000 miles. The dealer (coral springs auto mall, 9300 West atlantic blvd, coral springs, fl 33071, (954)346-1009) was made aware of the failure and performed a dipstick test. It was discovered that the oil consumption was normal. The manufacturer was made aware of the failure and confirmed the dealer's findings. The failure mileage was approximately 40,000.

- Deerfield, FL, USA

The contact owned a 2016 Kia Sorento. While driving approximately 65 mph, the contact heard a knocking noise under the hood of the vehicle. The contact coasted the vehicle to the side of the road; however, no failure was noticed and the contact resumed driving. Approximately one mile down the road, the contact stopped at a stop sign. While attempting to accelerate, the vehicle failed to accelerate. The contact waited a few seconds and depressed the accelerator pedal again. The vehicle accelerated and an explosion sound was heard under the hood. The contact coasted the vehicle to the side of the road and was alerted by another driver that the vehicle was on fire. The vehicle started to omit black smoke through the vents. The contact was able to exit the vehicle without injuries. There were no warning indicators illuminated. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was destroyed. The manufacturer informed the contact that the vehicle was out of warranty and did not offer further assistance. The approximate failure mileage was 163,000.

- Lakeland, FL, USA

While merging on to a highway, the vehicle lost propulsion, when gas pedal was pressed vehicle would not respond and accelerate. This happened while driving on a busy highway outside of boston and my wife narrowly avoided a significant crash with multiple vehicles due to the quick actions of other drivers. When vehicle was brought to dealership the issue is not on a public list of recalls but rather a known safety issue that does not show on an active recall list. We are new owners to the car and the dealership we purchased from was not a Kia dealership so alerts did show on vehicle report. I feel a known issue with a safety concern this significant should be shown on a recall list, we were very lucky many people were not injured or worse.

- Nashua, NH, USA

On my drive home from the city, vehicle started making a ticking sound. 10 minutes after it started my car was shaking and trugging along barely. Barely made it safely into a parking lot. And only pulled over because I immediately called the dealership to find out what to do. Luckily, I had none of my children in the car and was not in a busy area. Car only has 30,000+ miles on it and was told the engine failed. Had it in the dealership 3 weeks before this happened and they claimed everything looked great in the car. Kia is refusing to replace the engine.

- Fishers, IN, USA

The vechile keeps turning off and installs when driving but now it got to the point that it turns off nd dosent want to starts until minutes later do to that one of the the headligths when off nd thye charging ports of the vechile ddont work. When U stop it seems that the truck wants to accelerate it self

- Los Angeles, CA, USA

The contact owns a 2016 Kia Sorento. While driving approximately 69 mph, a clicking noise was heard from the engine and the vehicle stopped. The vehicle was pulled over to the side of the road. The contact called napleton Kia of fishers at 317-449-0694 (13417 britton park rd, fishers, Indiana, 46038) and was informed to bring the vehicle in for diagnostic testing. The vehicle was taken to the same dealer and the technician diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and stated that the failure was due to poor maintenance and would not be covered by the warranty. The failure mileage was approximately 40,000.

- Fishers, IN, USA

I was driving on rt 18 (hwy)in NJ, going approximately 71 mph when the engine siezed. I was able to put my hazards on and coast to the shoulder but had I just stopped, there would have been a horrific accident. The dealer service department advised that they found the oil to be a little dirty and that there were metal shavings found as well. It is my understanding that the metal shavings caused a major recall in 2014 and older Kia Sorento's. it appears to be the same issue as a previous recall for the 2014 and older models.

- Spring Lake Heights, NJ, USA

I was driving my vehicle up a hill with my 2 young children and the car just turned off. I was unable to push the brake. No engine light or oil light or anything came on! drifted into a parking lot. It was 2 degrees out. One of the coldest days of the year. Towed the car to Kia. Gave them 3 or 4 receipt as for oil changes. They denied the engine for warranty! stating sludge in engine. The vehicle was just at the dealership 6 months ago for 6 recalls and they checked everything before I picked the vehicle up. Every where I look on the complaint forums is all about oil consumption problems and engine failures with these vehicles! wish I would have know this! I have no $ for a new engine.

- Whitaker, PA, USA

While driving my vehicle turned offno indication of any kind on dash board just automatically turned off

- Long Beach, CA, USA