Took my car in to have oil changed before it was even due and it didn't even register in the oil dipstick. They changed oil I checked it about 2 weeks later and it was half full, later the next day I checked it and said it was low. I have no oil leaks, so itnis brining oil for no reason. Taking to mechanic this week

- Yukon, OK, USA

While driving on the interstate at highway speed. Approx 70-75 mph. The engine made a rattling noise and suddenly lost power. Was able to coast to side of interstate and get off the road. Car was towed and checked by mechanic. Complete engine failure and rod thrown through bottom of engine. Car was well maintained with regular oil changes. No warning lights ever came on. Car to this point was always very reliable and never had any issues.

- Clay City, KY, USA

Driving the vehicle on the highway at 65 mph, there was a loud bang in the engine compartment followed by a loss of power. As the vehicle slowed, the check engine light illuminated, followed by the oil light illuminating. Brought the vehicle to a stop on the shoulder and smoke filled the vehicle. Flames coming from the engine compartment were extinguished with a fire extinguisher. There was a trail of oil behind the car with some pooling underneath. The vehicle was towed to our local dealership for examination: "found broken rod punched hole in block causing oil leak. Oil got on exhaust causing fire. Need to replace lockblock and several other components that caught fire or damaged." Repair estimate with used engine ~$8000. I declined repairs at this time based on research of this problem. This vehicle has the 2.0L engine and thus was not covered under recall #19V-120.

- Springfield, MO, USA

I heard a knocking noise in my engine (66K). I had just changed the oil 4 months ago and was due for an 'oil change 'so calmly I went to check my engine and I was met with an unwelcome surprise, my engine was abnormally low on oil. I never had any inclination oil was leaving as I had no trace of leaks and my oil light never came on initially I thought maybe I could just put some more oil and take it to get the oil changed and the issue would be over. I was told by Firestone, I should take to the dealer to get checked since it might still be under warranty. I did drive the car home and then to the dealer because I now had fresh oil and should be able to have the issue remedied. It took the dealer over a week to hear back from the tech line, with me calling constantly to get an update. Only to be told there is nothing covered because I have fresh oil in my engine. It would cost me $5,600 to replace the engine.I was left with no recourse, since I cannot trade, but to have the engine replaced at my own expense. I started to do research and learned the class action lawsuit for the gdi motors failing due to faulty rods. I discovered, my rods were shot and eventually as I was driving to the mechanic to have the new engine installed, something seemed to have shot through my oil pan causing a hole in oil and total engine failure, on the highway. At this point, I had to call a tow truck and endured safety hazards on the highway. I initially saw no point in having towed to the shop for almost 30 miles because that was the best deal, I could find to install the engine I bought. I also found out I had to have my clutch replaced. This whole scenario caused me a great deal of stress, worry, and financial trouble. I ended up paying close to $2,800 to have a used gdi engine installed.

- Chesapeake, VA, USA

Car was brought in for SC176 (recall to fix issues with catalytic converter causing fires). Car was fine when I brought it in. No errors, etc. One day after recall was performed, mil light came on. Brought car back to same dealer. Dealer said the catalytic converter needs to be replaced, which is the entire purpose of the recall, but was no longer eligible for this service. The software update that was applied caused the car to detect the catalytic converter is indeed bad, but now that the dealer has "completed" the recall, they have washed their hands of the safety issue. They have eroded any trust of bringing a car in for a safety recall in the future. I was instructed to call corporate, which has been deliberately unhelpful and seems as if they are trying to avoid the problem. The dealer also said I am not the first customer to have the exact same experience with this recall.

- Phoenix, AZ, USA

My car started burning oil so fast I had to get a oil change in just 2 weeks after getting one. There was no oil leak, and the car did not overheat. There was no exhaust smoke. If there was it was barely noticeable. A mechanic determined one of the pistons was damaged and could lead to damage to my engine block. I called a Kia dealership to see about recalls on my vehicle and they said all of mine were up to date I did more digging and found a recal (number (19V120000) and it matched perfectly with what my mechanic said was happening to my car. They went by my VIN number and said there were no recalls on my car. My car will not keep oil for very long. A regular 7,000 mile oil change only lasts 2 weeks. I use full synthetic high mileage penzoil.

- Richmond, TX, USA

In may of 2019, my car experienced engine knocking. We brought it in to get an oil change, the knocking stopped and one day a couple of weeks later while driving down the highway at 60 mph, the engine threw a rod. After having it towed back to our house, the tow guy told us the engine was completely out of oil. That would have been impossible seeing as we had just gotten an oil change. We were moving the following week and had the car towed to our new house an hour away where my Kia Soul has been sitting for the past 8 months. After doing some research and fighting with Kia consumers, Kia is refusing to replace my engine that they failed to include in the 2018-19 recall on engines that were failing due to this exact problem. I purchased this car used in 2016 and still owe just over $10,000. The quotes I've gotten from mechanics around me have been close to $8,000 for a used engine and installment. I'm unable and refuse to purchase a new engine for a car that isn't worth more than $5,000 and I'm at a loss as to what to do. I cannot trade it in due to me being so upside down on my loan, I'd really rather not voluntarily repo it and I want to demand Kia fix the problem they failed to fix a year ago.

- Winooski, VT, USA

Recall campaign 19V120000 for overheating catalytic converters was performed by chantilly ourisman Kia in March of 2019. I believe that the catalytic converter was not properly inspected and should have been replaced during recall repairs. My vehicle is now disabled with a bad catalytic converter as of January 23, 2020. How can I find out if the recall repair was properly done?

- Rixeyville, VA, USA

On January 20, 2020 I was driving at about 50 mph on el mirage rd when suddenly the car lost power. I noticed the speed drop and tried pressing the gas to gain power and speed again then I heard a loud pop. I looked in my rearview mirror and there were huge flames and oil splattered on the back window. I quickly got out of my car and the flames in the back were still there but dying down and there was something on fire under the car. I had to use a bottle of juice to put out the fire underneath the car. If I didn't have that juice I'm almost positive the whole car would have caught on fire. I started doing research and saw that Kia Soul 2014 had a recall because of the catalytic converter overheating causing the piston rods to break and puncture the engine block causing an oil leak onto the hot exhaust system which causes a fire. The recall number is SC155. This recall supersedes campaigns 14V-332 and 15V-736. I had taken my Kia Soul to get a new catalytic converter based off the first recall in November. They must have put another faulty catalytic converter in because this should not have happened. I got the car towed to the rally Kia dealership in palmdale, California and it is currently still there. They took 2 days to give me a response on if the car would get fixed with the recall again. They said multiple mechanics had to check it out to see what happened. They said it happened because I didn't put oil in the car which cause a piston rod to break and puncture the engine block, causing an oil leak which cause the fire. They are trying to blame it on me and charge me $6,000 to fix the car. The car caught on fire. I had just put oil in it the night before hence the oil splatter on the back windshield. And the way they described the piston rod breaking and the oil leak is exactly how it is described in the recall. They should be fixing my car with the recall.

- Lake Los Angeles, CA, USA

Car is going through all of its oil. Goes through approximately 1qt every 1,500 miles. When I first came across this problem the car was making a loud knocking sound, took it to the dealer and there was approx 1 quart of oil in the car. I only drove about 3,000 miles since the last full synthetic oil change. The dealership is telling me this isn't excessive and it is completely normal. I can only drive 1,500 miles until the oil is no longer showing on the dip stick. Currently still working with the dealership to prove there is a problem with these engines. I got a oil change approx 250 miles ago and have to drive 1,000 total and they will examine the car again.

- Clinton Twp, MI, USA

After receiving the recall notification, I took my 2014 Kia Soul into the Kia dealership to have recall repairs completed on 07/29/2019. The catalytic overheating protection engine control unit logic was upgraded; however, the check engine light came on a few days later indicating a problem with the catalytic converter. Local repair shop informed me that Kia should have completely replaced the catalytic converter under the recall. I have been attempting to resolve the issue with the Kia dealership and their corporate customer service department. But I've received nothing but the runaround (waiting on the dealership to respond to an email from corporate customer service department) for almost two months. Meanwhile, the engine continues to misfire and the car experiences a severe loss of power whenever accelerating.

- Estero, FL, USA

Check engine light keeps coming on code is po50A cold start idle air control system performance this had been going on sense Oct

- Myrtle Beach, SC, USA

I started hearing a rattling noise in my engine, I stopped to check my oil and it was extremely low. I changed my oil and oil filter then 2 days later I started hearing a metal on metal noise only when I started the car. I checked the oil again and it was low. My Kia Soul is a 2.0L engine, but the 1.6L engine had a similar recall. Low oil pressure light and sometimes the check engine will come on. My Kia has no signs of oil leaks but I've had to top off my oil too frequently

- Tulsa, OK, USA

My particular model of Kia Soul is not recalled under NHTSA campaign number 19V120000, however, I have had the catalytic converter replaced two times already and will most likely have to have it replaced a third time due the converter "internally melting." It's my understanding that model with the 1.6L engine has been recalled but the model with the 2.0L engine has not. The catalytic converters are failing just outside the warranty of 12K miles around the 15K mile mark each time. Every time the converter starts to fail, I'm not able to get enough power out of the engine to accelerate properly and have almost been in several accidents because of this. I've seen multiple other owners complain on forums about the same failure. I'm sure we would all like to see the additional vehicle models added to the recall.

- Charleston, SC, USA

Car is losing oil. Right at about the 3 month mark for it's next scheduled oil change, the check engine light will come on. This happened 3 months ago (October 2019) and I immediately changed oil. Just happened again a couple days ago right before it should be changed again. When checking the dipstick, there is no oil on it at all. It has dropped below any measurable amount. The car is garage kept with zero signs on leaking oil. I have not noticed any burning smells or smoke issues. The check engine light came on while driving on a city street less than a mile from home.

- London, OH, USA

Losing oil. No signs of leaks or cracks. Routine oil changes are done on it since ive owned it... it has bucked a cpl times for me when coming up to a stop. Dealership tells me they cant do anything until I get a check engine light

- Bristol, CT, USA

January 10th, 2020 my 2014 Kia Soul + lost power in acceleration while the vehicle was in motion. The vehicles dash lights only had the check engine, battery and oil light on. The vehicles temperature guage stayed consistently in the middle position at 50%. I had the vehicle towed to my local mechanic. My mechanic explained that the engine had locked up. He also noted the engine had no oil and the oil pan was dry... this is impossible. I change my oil religiously every three thousand miles. How is there no oil in the vehicle when I change it regularly? the vehicle only has 117,171 miles. The vehicle was not leaking oil. My driveway, where the vehicle is parked, has no signs of oil leaking. The area where I had the vehicle come to a rolling stop after it broken down, had no signs of oil on the ground. I notice that there are similar complaints on this website that are identical to mine. Please investigate. Vehicles that are only 6 years old should not have their engines lock up.

- Yukon, OK, USA

In March of 2017, engine failed and lost power while doing 50mph at 78K miles on the car. Was told by dean mccrary Kia of mobile, al that a rod bearing was knocking and engine locking up. I was current on all oil changes and maintenance, unfortunately I did not fall under the 100K mile warranty because the vehicle had 500 miles on it when I purchased and I wasn't considered the original owner. After a month of back and forth with Kia customer service was told that Kia engineers inspected it and found that piston rod broke and punctured the block and metal shavings were found in the oil pan. Kia finally said that they would "goodwill" the cost of the engine and reimburse the month that I was in a rental car, but that I would have to pay the $1040 in labor charges for engine replacement. I was also told that if the engine problem was ever recalled, I would be reimbursed for the labor charges. Immediately after the new engine was put in, I got a check engine light for P0420. Back to dean mcrary and they replaced the catalytic converter. I was temporarily happy yesterday to see a recall on the cat converter from April 2019 that showed it would cause the same engine problem. Called Kia customer service to see if I could be reimbursed the labor fees and was told that they would not that it is a totally different problem. My exact engine that failed was recalled by Hyundai and for other models of Kia's. I'm still dumbfounded that I have to eat this labor cost and don't know where to turn to. I have all the paperwork to show what happened for both the engine and the catalytic converter.

- Mobile, AL, USA

In October 2019, my car lost power and after getting it to karp Kia im rockville centre NY after much hassle karp Kia replaced the catalytic converter. Two days after I picked up my car I had my oil changed at jiffy lube. 3 days after the oil change, there was no oil in my car and the battery was dead. After I took the car back to the dealer and told them that the problem was exactly the same as the recall, they would not fix it because the engine is not a 1.6 but a 2.0 it is not covered under the recall. I have 59000 miles on the car. I saw where 2.0 engines on other Kia models were added to the recall but not the Soul. I also see other complaints on this website that are the same as mine. Please investigate and consider our complaints before someone dies. Fyi, I still have more than $10000 left on my car note.

- West Hempstead, NY, USA

I had the original 2.0L engine throw a rod even though I stayed up with its routine maintenance schedule. So I replaced it with a used motor that had 30000 less mi on it than the 65000 the original motor had on it. On the second motor the 1st piston disintigrated and fell into the oil pan. This was proceded by a ticking sound and eventually turned into a loud knocking sound and a intermediate loss in power, like a partially clogged catalytic converter. I highly recommend an investigation into the 2.0L engine as it is doing the exact same thing as the 1.6L engine was doing.

- Fairmont, WV, USA