January 10th, 2020 my 2014 Kia Soul + lost power in acceleration while the vehicle was in motion. The vehicles dash lights only had the check engine, battery and oil light on. The vehicles temperature guage stayed consistently in the middle position at 50%. I had the vehicle towed to my local mechanic. My mechanic explained that the engine had locked up. He also noted the engine had no oil and the oil pan was dry... this is impossible. I change my oil religiously every three thousand miles. How is there no oil in the vehicle when I change it regularly? the vehicle only has 117,171 miles. The vehicle was not leaking oil. My driveway, where the vehicle is parked, has no signs of oil leaking. The area where I had the vehicle come to a rolling stop after it broken down, had no signs of oil on the ground. I notice that there are similar complaints on this website that are identical to mine. Please investigate. Vehicles that are only 6 years old should not have their engines lock up.

- Yukon, OK, USA

In March of 2017, engine failed and lost power while doing 50mph at 78K miles on the car. Was told by dean mccrary Kia of mobile, al that a rod bearing was knocking and engine locking up. I was current on all oil changes and maintenance, unfortunately I did not fall under the 100K mile warranty because the vehicle had 500 miles on it when I purchased and I wasn't considered the original owner. After a month of back and forth with Kia customer service was told that Kia engineers inspected it and found that piston rod broke and punctured the block and metal shavings were found in the oil pan. Kia finally said that they would "goodwill" the cost of the engine and reimburse the month that I was in a rental car, but that I would have to pay the $1040 in labor charges for engine replacement. I was also told that if the engine problem was ever recalled, I would be reimbursed for the labor charges. Immediately after the new engine was put in, I got a check engine light for P0420. Back to dean mcrary and they replaced the catalytic converter. I was temporarily happy yesterday to see a recall on the cat converter from April 2019 that showed it would cause the same engine problem. Called Kia customer service to see if I could be reimbursed the labor fees and was told that they would not that it is a totally different problem. My exact engine that failed was recalled by Hyundai and for other models of Kia's. I'm still dumbfounded that I have to eat this labor cost and don't know where to turn to. I have all the paperwork to show what happened for both the engine and the catalytic converter.

- Mobile, AL, USA

In October 2019, my car lost power and after getting it to karp Kia im rockville centre NY after much hassle karp Kia replaced the catalytic converter. Two days after I picked up my car I had my oil changed at jiffy lube. 3 days after the oil change, there was no oil in my car and the battery was dead. After I took the car back to the dealer and told them that the problem was exactly the same as the recall, they would not fix it because the engine is not a 1.6 but a 2.0 it is not covered under the recall. I have 59000 miles on the car. I saw where 2.0 engines on other Kia models were added to the recall but not the Soul. I also see other complaints on this website that are the same as mine. Please investigate and consider our complaints before someone dies. Fyi, I still have more than $10000 left on my car note.

- West Hempstead, NY, USA

I had the original 2.0L engine throw a rod even though I stayed up with its routine maintenance schedule. So I replaced it with a used motor that had 30000 less mi on it than the 65000 the original motor had on it. On the second motor the 1st piston disintigrated and fell into the oil pan. This was proceded by a ticking sound and eventually turned into a loud knocking sound and a intermediate loss in power, like a partially clogged catalytic converter. I highly recommend an investigation into the 2.0L engine as it is doing the exact same thing as the 1.6L engine was doing.

- Fairmont, WV, USA

My car is losing oil somewhere. Checked no leaks. Oil changed regularly and on time. Oil dip stick shows one quart low refilled. Drove car approximately 6 miles and light started flashing quickly. Parked checked oil and is once again low. No burnt oil smell but it has to be going somewhere.

- Pikeville, KY, USA

The contact owns a 2014 Kia Soul. While driving 50 mph on the freeway. The engine made a weird knocking noise and the vehicle slowed down. The contact smelled a burning odor, pulled off the highway, and had the vehicle towed to sunset Kia (3401 auburn way N, auburn, wa 98002, (855) 474-9626). The vehicle was included in NHTSA campaign number: 19V120000 (engine and engine cooling). The dealer diagnosed the vehicle and stated that the cause was not directly related to the recall because their scanner was not reading the catalytic converter code being damaged. Because of this, the dealer refused to repair the vehicle per the recall. The manufacturer provided a case number, but stated that the final decision would have to be made by the district parts manager. The failure mileage was 87,500.

- Auburn, WA, USA

Loud clacking noise and lost of power ## VIN passed ## Kia Soul 2014 ##

- San Francisco, CA, USA

On 05/07/2019, I took my car to joe myers Kia for a repair in regards to safety recall SC176. My catalytic converter was replaced and my car was returned to me on 05/13/2019. According to safety recall SC176 bullet 4, this recall was to prevent excessive exhaust temperatures, which could cause damage to the piston connection rod. Damage to this rod could puncture the engine block, allowing oil to escape and potentially contact a hot exhaust surface. Weeks after my car was repairs I noticed that my car was now burning oil at an excessive rate, and I was now replacing oil every 1,000 to 1500 miles. This issue continued from June through October. I had the car examined for oil leaks, but none could be found. After my 10/06/2019 oil and general service, it was suggested that there's a chance that oil was getting into the engine block. On 12/05/2019, my engine began to misfire and knock loudly while traveling on the highway at 70 mph. After getting the car off of the highway and into a gas station I checked the dip stick. It indicated that the engine did not have any oil in it, but the oil light never came on. I also had an oil service in October and had not done much driving since then. On 12/07/19 I towed my car to my mechanic and after examination informed me that pistons 3 and 4 were misfiring and were damaged. I contacted joe myers Kia, as they were the ones that recently repaired my car under recall SC176, and was instructed to bring the car to the nearest Kia dealership for examination. On 12/10/19 I towed the car to fredy Kia for an engine diagnosis and following day I received a call notifying me that my 1.6L engine threw a piston rod and I would have to get the engine replaced. The Soul only has 109,775 miles on it, is serviced regularly, and barely averages over 12,000 miles annually.

- Houston, TX, USA

I purchased this car used in Feb 2019. In Nov/Dec it began to lose power when driving and the engine light came on. I took it to several shops and it was finally diagnosed as a clogged catalytic converter. The engine is the 2.0 gdi. It seems that it's a common problem with these cars. I would like an investigation to add the 2.0 engines to the 1.6 engine recall.

- Northglenn, CO, USA

Having problems with the throttle body I first went to the dealership and the suggested that I clean it it was done twice as of today the light still comes on. The service department stated several people have been calling and complaining about this problem. In my years of owning a vehicle I have never had problems with a throttle body I figure the way this car idling goes it has a lot to do with it because it's not a stick shift but drives like one also this is a very expensive service and it's happening after the warranty which or should I be surprised but overall I think this issue should be looked at and examined to make this car more better (yes more better) when the car is staring for the first time it isles up very loud then calms down after each start afterwards it drives slower and the performance changes now it seemed so strange cause out of all the vehicles I've owned I've never had this problems plus it's not a hot rod.

- Ellenwood, GA, USA

My car has started to fail on the highway which I need to drive on daily. The engine is sluggish and gets no power past 3000 rpms. I have gotten regular maintenance on this car and feel that a new catalytic converter is not something I should have to buy when I have only had this car for 90990 miles or so.

- Liberty, SC, USA

Been getting regular oil changes on track. And on time. Last 2 oil changes I been noticing oil levels dropping low after 1000 to 1500 miles driven. No leaks no burning smell. Engine would be burning the oil. Twice Kia never noticed anything wrong. Now driving down highway engine light came on. Heard klacking aound and slowed down. Car lost acceleration for 5 minutes. After pulling out the highway it started sputtering acting like it was going to stall out like it had low oil. Again it was low. Added oil. This was after 800 miles driving. Still no leaks. Towed it to Kia garden grove California. They said I needed new engine. Oil filter had metal shavings said it sould be already in engine. Quoted me 12K. Car is 2014 and has 115K miles. It's worth 6K. Looking at everyone's else co plained you can clearly see an oil engine problem that might produce fires or engine breaking. Possible lubrication issue around 75K miles and on. There should be a recall on the engine

- Huntington Beach, CA, USA

Kia Soul all of sudden had engine light on and acceleration started to decrease for 5 minutes. Car then went back to normal but engine had klanking sound. After slowing down off highway, clacking sound was louder and engine started to sputter and stall out. When car turned on it engine had loud clangs. Once towed to dealer, dealer said metal shavings was found in oil filter and required a new engine be installed for 12K. This happened at 115,000 miles just outside the powertrain warrenty

- Huntington Beach, CA, USA

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling); however, the failure continued after the recall was remedied. While driving various speeds, the oil and check engine indicators illuminated. The contact took the vehicle back to archer Kia (11614 southwest fwy, houston, tx 77031, (888) 879-5194) and was informed that oil had been burning inside the engine. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was 70,000.

- Katy, TX, USA

I have a 2014 Kia Soul plus and the catalytic converter seems to have failed and has began to cause engine damage. The dealership did not point to the converter but only said that my engine needed replaced. On second and third opinions, it has been determined that it was in fact my catalytic converter. Kia needs to take responsibility for this issue and recall the 2.0L catalytic convert just as they did the 1.6L.

- Kingwood, TX, USA

My Kia Soul has the 2.0 L engine which has ran great until 4 months ago. I starting hearing lifter noises like when you get bad gasoline. Then on the highway, it starting losing power and finally, the engine quit. Now mechanic says repairs will be $2100 or more if entire engine is needed. I do have around 188000 miles on the engine.

- Las Vegas, NV, USA

My 2014 Kia Soul exclaim would not shift gears causing deceleration. I took my car to karp Kia where I purchased it. It took karp Kia 1 week to replace the catalytic converter. 3 weeks later I brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp Kia will not honor my warranty nor my extended warranty because I can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because I don't have all of my oil change receipts. Please help me.

- West Hempstead, NY, USA

The contact owns a 2014 Kia Soul. While driving approximately 55 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact coasted the vehicle to the shoulder, waited a few minutes until the engine cooled off, and drove to the residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 132,000.

- Windchendon, MA, USA

I was drink to work going 30 mph when the oil light came on and I checked it out and there was no oil in it. Dealer was not called, but I get oil changes regularly and I'm schooled there's no oil in my car.

- Omaha, NE, USA

While driving my 2014 Kia Soul on a country road, without warning, a knocking sound began. I pulled over and called my husband, who prompted me to check the oil. I had never missed an oil change, there were no leaks, no smoking and everything was tight and clean. I was shocked to find there was no oil at all. The oil light had never come on. I called the dealership and they prompted me to add oil and bring it in immediately. It died near the corner of the dealership and was pushed into the service center where I was told it needed a new engine.

- Watkinsville, GA, USA