The contact owns a 2014 Kia Soul. The contact stated that the engine was in the process of being rebuilt at her expense after shutting down on the highway. The contact received a recall notice for NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was taken to cowboy Kia (443 N interstate 45 S, conroe, tx 77301, (936) 494-0600) where it was confirmed that the engine needed to be replaced. The contact stated that the manufacturer's Consumer Affairs office had not communicated with the dealer. As a result, the vehicle had not been repaired and had been at the dealer since the end of April. The dealer provided a loaner vehicle. The contact felt that the Consumer Affairs office was ignoring her. The failure mileage was 70,000.

- Conroe, TX, USA

The floor board is always warm. The car seems to drive fine for about 20 -30 mins and then the car seems to lose power and will barely go uphill...check engine light has been on for a catalytic converter in the past but went back out. Car has been at Kia now since June 18th... have a case with Kia America. Dealer told me the cat was clogged. Now worried about engine damage because of clogged cat. Vehicle is under recall SC176 via Kia

- Candler, NC, USA

The contact owns a 2014 Kia Soul. While driving approximately 40 mph, the vehicle stalled without warning. Also, the power steering and brakes lost power. The contact was unable to restart the vehicle. The vehicle was towed to stevenson Kia of jacksonville (located at 500 w fairway rd, jacksonville, nc 28546, (910) 938-0555) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60,000.

- Jacksonville, NC, USA

The contact owned a 2014 Kia Soul. The contact stated that while driving a highway rate of speed from another state, there had been other drivers on the roadway honking horns to alert the contact that the vehicle was smoking. There was an abnormal noise progressing from the engine assembly. Upon further inspecting from the rear view mirror and noticed smoke coming from the vehicle then the check engine warning light illuminated. The vehicle was pulled over to the side of the road, the contact exited the vehicle as the engine bursts into flames. The vehicle was towed to a facility by the insurance company who indicated the vehicle was a total loss. The dealer (janesville Kia, 3419 ryan rd, janesville, wi 53545, (608) 743-9600) was called and informed of the failure. The manufacturer was notified of the failure, indicated that they would follow up in three business days, provided a case number but had not yet responded to the contact. The approximate failure mileage was not available.

- Belvidere, IL, USA

The engine caught on fire! while I was driving along the highway at a normal 55 miles per hour. I hear a poof and the next thing saw smoke and pulled right to side of road, lifted the hood and discovered the engine was in flames. I grabbed a sheet from inside the car and attempted to beat the flames back, along with a a can of pepsi the only liquid I had. But a good samaritan stopped with a fire extinguisher and put the fire out.

- Smyrna, DE, USA

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 40 mph, stopped at a red light, attempted to brake, but the brake pedal traveled all the way to the floor. The contact stopped at a parking lot, engaged in park, turned off the vehicle, walked away from it. The vehicle engulfed in a fire, flames started to emerge from the under the hood. The police was present and the fire department extinguished the fire. The vehicle was categorized by the insurance company as destroyed. The vehicle was towed to the insurance lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated receiving a recall for NHTSA number: 19V120000 ( engine and engine cooling ), but an appointment was not scheduled to have the vehicle diagnosed. The dealer lehighton Kia, 1502 blakeslee blvd, leighton, pa 18235, was an hour and a half away from the residence. Te approximate failure mileage was 65,000.

- Bethlehem, PA, USA

The contact owns a 2014 Kia Soul. When the contact took the vehicle to darcars Kia of frederick (5826 urbana pike, frederick, md 21704, (301) 696-1200) to be repaired per NHTSA campaign number: 19V120000 (engine and engine cooling), the check engine indicator was illuminated. The dealer re-flashed the ECU, but the failure recurred. The vehicle was taken back to the same dealer and they opened a tech case and waited for a decision from the manufacturer. The manufacturer decided not to repair the vehicle because it needed a new motor and the contact did not want to replace the catalytic converter. The dealer stated that the repair would cost over $5,000. The failure mileage was 155,760.

- Inwood, WV, USA

Engine started making noise then engine rod went through engine block while on highway traveling approx 60mph. Car stopped and coasted to side of the road while smoke poured from engine. Oil all over road and engine. Towed to dealership. Dealership says it's not related to recall #19V120. Contacted Kia customer service. Case rep says it should be covered and they have to contact the district service rep in the area. Dealership refuses to help and keeps trying to sell new engine. District service rep won't give Kia customer service any info. They've requested info twice with no response. I keep getting passed to voicemails with no return calls from Kia customer service, I've tried email as well.

- Parrish, FL, USA

We literally bought our 17 yr old daughter a 2014 Kia Soul 2.0 a month ago! in less then a month from purchasing she was driving down our major highway and the car started to make a loud ticking noise and started to shake she said the car stalled and she was able to coast to pull over the check engine light and oil light came on together ! we just had the car serviced at our local Kia dealership w oil changed. She was able to get the car home. We had a certified mechanic come tow it to see what the problem was he said he had to put 3 Q of oil in it just to hook up for diognostic as the oil was bone dry ! all of the readings were unstable due to blown motor ! not sure why the 1.6 liter was recalled due to engine failure but all the complaints I have read is on the 2.0. we was quoted 6200$ to fix it because the 2014 engines have been discontinued! hmmm why is that ?! we have a 9,000$ car sitting that I have a loan on paying monthly and our daughter is without a vehicle let me add she lost her job ! I have called the consumer reports and explained what happened they gave me a claim number and said someone will contact me within 3 business days. It is now going on 2 weeks ! I will be looking at all my options at this point and will be contacting our lawyer !

- Smithville, MO, USA

Car caught fire on May 24th 2019. My son heard/felt a pop and got out and checked his tires and they were fine, then smoke started coming from engine and car went up into flames.

- Mantachie, MS, USA

Coming up to a stoplight the motor died and tried to restart it, but the starter would only click. Had the car towed to my home and called my mechanic. He told me to check if to see if I could turn the motor over by hand and it would not turn. Removed the oil pan and found a spun bearing on the #3 connecting rod. So far I have spent $1200 in parts to repair it as it is not covered by the factory warranty as I am the 2nd owner.

- Grayslake, IL, USA

The contact owns a 2014 Kia Soul. While driving 65-70 mph, the vehicle shook uncontrollably, made an abnormal bubbling sound, and stalled. The vehicle was coasted over to the road shoulder and towed to classic Kia carrolton (2920 N interstate 35E, carrollton, tx 75007, (866) 559-8140). The dealer stated that the engine did not stall and the vehicle was not included in a recall. The contact stated that the VIN was included in NHTSA campaign number: 19V120000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was 87,000.

- Flowermound, TX, USA

I own a 2014 Kia Soul plus with 104,000 miles. This car has had documented synthetic oil changes on a regular basis. Out of nowhere the engine rod has blown. I have called five different mechanics and all state the Kia is known for bad engines. Called jasper who is well known for rebuilt engines and they will not touch a Kia. I understand the Hyundai has recalled numerous cars for bad engines. Kia has recalled from 2012 to 2016 the Kia Soul base for bad catalytic converter and on the recall notice it specifically states that the catalytic converter can damage the engine. I have owned four cars with mileage over 200,000 and one car, a Mazda 626, had over 325,000 miles and I never had to replace an engine there has to be some federal protection for the public from manufacturers that sell a poorly made product that mechanics from all over know are problematic. I only have owned this car for less than 4 years.

- Balto, MD, USA

The motor blew and oil light came on without any warning ! in motion on. Highway. The oil had just been changed less then a month prior to that. Diagnostics showed oil had been burnt up causing rod failure and motor !

- Smithville, MO, USA

My motor has 103,000 miles on it. It started making a slight ticking sound. The oil is changed regularly and it was nearly time to have it changed. I took my little boy to school and the car lost power and the noise got a lot worse. I went ahead and took it to castrol to have them check the oil. The oil was fine but we went ahead and changed it. I ended up having to have my car towed home. A mechanic looked at it and said that I needed a new motor.

- Maynardville, TN, USA

I had my oil changed last month and noticed an odd smell around that time I didnt think much of it at the time because there was no noise or obvious leaks to weeks later my oil light started flashing sometimes and I checked the oil level... it was a quart low so I topped it off and went back to normal fastfoward to this month its emptied out twice I took it to a shop and they found the cat had overheated and caused an oil leak and there is now an awful ticking noise coming from the engine the dealership said this is a known issue on the model with the 1.6 liter engine and a recall was issued but this recall doesnt cover the 2.0 liter even though it is the exact same issue I have done some research and found several other customers who had this same issue on their 2.0 liter models and had to buy new engines this is horrible and I as a consumer feel a full engine failure on a well maintained car that isn't even 5 years old should be covered by the same recall. Kia needs to expand this recall

- Greenwood, AR, USA

We purchased a car from a small lot selling used cars in tempe, Arizona. At 20 days and about 800 miles the car began to make a loud knocking noise as my son was driving the car into our neighborhood going about 5-10 miles per hour. He shut off the car. I checked the oil dipstick and there was zero oil in the car. I immediately called the salesperson about this issue. He said we could tow it to him to look at it and he insisted that he changed the oil in the car before we ever drove it. Due to my concern that there was no oil in the car, I added 2.5 quarts. There have been no oil leaks since we purchased the car, nor were there any after I added the 2.5 quarts. We had the car towed to the dealer on a Friday morning and no real work was completed. I called Kia corporate and they told me they were aware of this issue where the oil would just evaporate and that it was covered under SC147. Kia corporate had me call a local Kia dealership and that's when the service dept said Kia corporate was wrong. I made a return call to Kia corporate who corrected the first agent and told me they were wrong and that I have to pay out of pocket for this issue. The engine issue should be covered under a class action lawsuit - this is the same symptoms as other class action lawsuits at this time for other Kia vehicles.

- San Tan Valley, AZ, USA

So the same thing that the other Kia engine recall is for happened to my Kia with a 2.0 L engine I see other complaints from other owners saying this has happened on their 2 liter engine as well but the recall doesnt cover us so we are here with blown engines and no remedy other than to pay for the repairs out of pocket... I think this recall needs to be expanded.

- Little Rock, AR, USA

The contact owns a 2014 Kia Soul. While driving various speeds, the vehicle stalled and the check oil warning indicator illuminated. The vehicle was towed to an independent mechanic who informed the contact of NHTSA campaign number: 19V120000 (engine and engine cooling). Kearny mesa Chrysler Dodge Jeep Ram (8010 balboa ave, san diego, ca 92111) was notified and unable to assist. The manufacturer was notified, but not able to assist. The failure mileage was 104,000.

- Temecula, CA, USA

The contact owns a 2014 Kia Soul. While driving, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to grieco Kia of delray beach (located at 2255 federal hwy, delray beach, fl 33483) to be diagnosed, but a failure code could not be found. The contact stated that the technician upgraded the ECU module. The vehicle was not repaired for the acceleration failure. The manufacturer was notified of the failure and provided case number: 13175036. The approximate failure mileage was 104,000.

- Boca Raton, FL, USA