We purchased a car from a small lot selling used cars in tempe, Arizona. At 20 days and about 800 miles the car began to make a loud knocking noise as my son was driving the car into our neighborhood going about 5-10 miles per hour. He shut off the car. I checked the oil dipstick and there was zero oil in the car. I immediately called the salesperson about this issue. He said we could tow it to him to look at it and he insisted that he changed the oil in the car before we ever drove it. Due to my concern that there was no oil in the car, I added 2.5 quarts. There have been no oil leaks since we purchased the car, nor were there any after I added the 2.5 quarts. We had the car towed to the dealer on a Friday morning and no real work was completed. I called Kia corporate and they told me they were aware of this issue where the oil would just evaporate and that it was covered under SC147. Kia corporate had me call a local Kia dealership and that's when the service dept said Kia corporate was wrong. I made a return call to Kia corporate who corrected the first agent and told me they were wrong and that I have to pay out of pocket for this issue. The engine issue should be covered under a class action lawsuit - this is the same symptoms as other class action lawsuits at this time for other Kia vehicles.

- San Tan Valley, AZ, USA

So the same thing that the other Kia engine recall is for happened to my Kia with a 2.0 L engine I see other complaints from other owners saying this has happened on their 2 liter engine as well but the recall doesnt cover us so we are here with blown engines and no remedy other than to pay for the repairs out of pocket... I think this recall needs to be expanded.

- Little Rock, AR, USA

The contact owns a 2014 Kia Soul. While driving various speeds, the vehicle stalled and the check oil warning indicator illuminated. The vehicle was towed to an independent mechanic who informed the contact of NHTSA campaign number: 19V120000 (engine and engine cooling). Kearny mesa Chrysler Dodge Jeep Ram (8010 balboa ave, san diego, ca 92111) was notified and unable to assist. The manufacturer was notified, but not able to assist. The failure mileage was 104,000.

- Temecula, CA, USA

The contact owns a 2014 Kia Soul. While driving, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to grieco Kia of delray beach (located at 2255 federal hwy, delray beach, fl 33483) to be diagnosed, but a failure code could not be found. The contact stated that the technician upgraded the ECU module. The vehicle was not repaired for the acceleration failure. The manufacturer was notified of the failure and provided case number: 13175036. The approximate failure mileage was 104,000.

- Boca Raton, FL, USA

The contact owns a 2014 Kia Soul. While driving various speeds, the vehicle stalled. The vehicle was able to restart and was driven to the side of the highway. Also, the oil indicator illuminated and an abnormal rattling noise emerged from underneath the vehicle. The vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle and the bottom of the engine was damaged. The vehicle was towed to another independent mechanic, but the cause of the failure was not determined. The contact called car town Kia usa (3120 lexington rd, nicholasville, ky 40356, (859) 887-4737) and was informed that the vehicle was not covered under a warranty. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not contacted. The failure mileage was approximately 102,000.

- Lexington, KY, USA

Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6L engines, but wasn't included in recall as a 2.0L engine for whatever reason. 3 mechanics have quoted me a $10K repair including an entire new engine. No salvage or used engines available anywhere.

- Fate, TX, USA

The contact owns a 2014 Kia Soul. While driving at 50 mph, the vehicle inadvertently downshifted. The vehicle failed to accelerate over 20 mph with all warning lights illuminating. The contact was able to pull to the side of the roadway, turned the engine off, restarted after several minutes and was able to resume driving normally. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the failure but was able to locate failure codes from the vehicle's computer. The contact was unaware of the failure codes. The vehicle was then taken to difeo Kia (1320 ocean ave, lakewood, NJ 08701 (833) 842-8290) where the vehicle was not diagnosed or repaired at the dealer due to the independent mechanic had removed the codes out of the vehicle's computer. The manufacturer was not made aware of the failure. The failure mileage was 9,541.

- Brownsmills, NJ, USA

The contact owns a 2014 Kia Soul. While driving approximately 10-15 mph, the check engine indicator illuminated and the vehicle shut off. The contact was able to restart the vehicle. Additionally, when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were several failures that included the camshaft sensor and the downstream oxygen sensor. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 114,000.

- Griffin, GA, USA

The contact owns a 2014 Kia Soul. Shortly after the vehicle was purchased, it randomly stalled. The engine was hesitant and the check engine indicator illuminated. Riverchase Kia (2200 us-31, pelham, al 35124, (205) 987-6518) was notified of the failure. The contact later received notification of NHTSA campaign numbers: 19V120000 (engine and engine cooling) and 17V608000 (steering). The contact scheduled an appointment, but the dealer did not provide the repairs within the timeframe that they indicated. The dealer did not offer a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was not available.

- Billingsley, AL, USA

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA campaign number: 19V120000 (engine and engine cooling). The contact stated that Kia new braunfels (3363 interstate 35 frontage rd, new braunfels, tx 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ECU logic to prevent overheating of the catalytic converter and the engine assembly. The dealer had not provided an in-depth inspection of the parts. The contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. The manufacturer was not contacted. The contact had not experienced a failure.

- New Braunfels, TX, USA

The contact owned a 2014 Kia Soul. While driving 45 mph, the contact heard an abnormal noise under the hood of the vehicle. The contact pulled the vehicle over, lifted the hood, and noticed flames. The contact extinguished the fire. A police report was filed. The vehicle was totaled and towed to the contact's insurance company. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 45,000.

- Belleville, IL, USA

My engine blew a piston and my motor exploded while I was driving 65 on the interstate. I was driving and all of a sudden my steering wheel locked up, my brakes locked up, my engine was smoking. I had to coast to the side of the road with my 4 year old in the back seat.

- Ellijay, GA, USA

Driving on the highway and the engine just stopped. All lights went on and the car stalled. I had to pull to the shoulder. I was told there is a hole in the engine block and its 6000 to fix!!! I couldve died!!!

- Round Lake, IL, USA

I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so I wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2.0 engine had seized. The tow truck driver from Kia international roadside stated that they have been towing Kia Souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000 miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that I have to pay $8,000 to get a new engine. A recall need to be put up about no warning lights on the dashboard.

- Chicago, IL, USA

Only has 104000 miles with regular documented oil change. Blown engine rod. At traffic light and when I accelerated large knocking was heard

- Upperco, MD, USA

Was driving down city street when vehicle started to stall and make a knocking noise from the engine. Pulled over checked and added a little oil, and when went to start the car it was slow to start and engine light is on and remained on. Oil is fine.

- Stewart, OH, USA

The vehicle is well maintained and at 69441 miles on the 2.0 liter engine, the engine seized while driving in heavy traffic on an interstate highway. I had to get out and push it to a safe area off the highway. I had it towed to a certified mechanic and the diagnosis was a seized engine. I contacted a local Kia dealer and they would not cover it under any warranty. They only offered a very high estimate to replace the engine. I opted for my mechanic to install a used replacement engine from an auto recycling company. Invoice for the replacement engine is attached to this report. Since the replacement engine came out of the same year and model Kia Soul with slightly lower miles on it, I am concerned that the same thing will happen with the metal chip in the engine defect issue recently reported, since I drive mostly highway speeds. It is extremely dangerous to get out and have to push the car off a busy highway!

- Madison, CT, USA

When driving, it started to make a loud knocking noise out of no where had 2 shops confirm they have to get into the engine to see exactly what was inside. This car was well maintained. No reason the engine should have gone out. Car was 4 feet down my street when it started knocking really loudly. Was not even running for a minute.

- Ukiah, CA, USA

Engine loses power at times for a split second. Acceleration sometimes causes a lunging motion. Also has difficulty maintaining speed while climbing small hills. Oil runs dry within a week of refill.

- Trabuco Canyon, CA, USA

I noticed a strange clicking or sputtering of my motor and then the engine completely cut off while driving down a city street. Fortunately, I was on a street, turning right at a stop light...and not the freeway! found out that the engine blew and that all the oil was sucked up out of my car. My next oil change wasn't due for another 1000 miles. I had no warning lights! no nothing other than non-functioning car. Researched engine failure and found out about the recall on 1.6 L engines (I have a 2L) but same issue. My mechanic said that he sees this at least once every 2 months in Kia's. the 2L needs to be added to the recall! apparently, after research on this site, many people are complaining about the same issue. People could get hurt! what if I was on the freeway"?? or, my engine caught fire??" I'm so grateful I'm alive right now.

- Laguna Hills, CA, USA