10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
20,816 miles

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« Read the previous 20 complaints

problem #67

Jun 012016

Milan

  • 100,000 miles
Takata recall nothing has happened (yet!), but I wish to formally complain about Ford/Mercury dragging their feet on fulfilling the demands of the airbag recall which was issued a year-and-A-half ago. They are still claiming that we (owners) will be notified by mail when the remedy/part is available, but the delay is because they have spent so much time and effort trying to weasel out of their obligation, asking (and recently being denied by) the NHTSA for a pass, while other manufacturers like Nissan and Honda have been much more concerned with the safety of vehicle owners, and proactive with their recall obligations. I cannot afford a new vehicle and so I have to live with the fact that every time my family or I use this car, our very lives are at risk, because Ford apparently feels their bottom line outweighs the potential cost of a few wrongful death suits.

- Camby, IN, USA

problem #66

Jan 012015

Milan

  • miles
Takata recall: We have attempted many times over the years to get service re: The takata recall on our vehicle. The dealerships have notified us each time that they are unable to get the part(s). Where can we take our car to get this resolved? I feel we're in danger and no one is helping us.

- Wixom, MI, USA

problem #65

Dec 102017

Milan

  • 0 miles
My car is part of a recall on airbags. When I check out your site, my car is on the list and a possible danger to me. However, the recall status says incomplete, and not remedy. What does that mean" I do I get my car fixed? do I have to submit any other forms or do I call a dealer. I definitely want to make sure that my car is listed on the recall list. Is there a deadline for December 27th for me"

- Marion, IN, USA

problem #64

Jul 012016

Milan

  • miles
Takata recall

- Houston, PA, USA

problem #63

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealers (jim click Ford in tucson, AZ (888-563-3932) and jim click Ford in green valley, AZ (520-3204-650) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Green Valley, AZ, USA

problem #62

Feb 022017

Milan

  • 110,000 miles
Takata inflators- area in dash where airbag is has lifted and ready to pop open

- Freedom, NH, USA

problem #61

Nov 082017

Milan

  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to harold zeigler Ford Lincoln elkhart (2525 bypass rd, elkhart, in 46514, phone: (574) 294-1563) for regular service, but the contact was not informed if the part for the recall repair was available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elkhart, IN, USA

problem #60

Jun 012016

Milan

  • 44,684 miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (town motors Inc, 400 South dean street, englewood, NJ 07631) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 313-322-4599 and was made aware of the failure. The manufacturer was not able to confirm when the parts were to become available. A case number was not provided. While driving 23 mph, the driver's air bag inadvertently deployed without warning when the brake pedal was depressed. As a result, the contact rear ended the preceding vehicle. A police report was not filed. The contact sustained several bruises to the face, which did not require medical attention. The vehicle was driven to the contact's residence and then towed to the same dealer. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic (englewood auto body, 4 w hamilton ave, englewood, NJ 07631) where it was diagnosed that the front hood, front headlight, front passenger side fender, heat radiator, and the air conditioning radiator needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 800-392-3673 and stated that the contact needed to pay for the repair. Case number: Cas-11371067 was provided. The failure mileage was 44,684. VIN tool confirms parts not available.

- Tenafly, NJ, USA

problem #59

Nov 012017

Milan

  • miles
Takata recall

- Ludowici, GA, USA

problem #58

Jun 012016

Milan 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (alex karras Lincoln, 6760 14th St w, bradenton, fl 34207) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer stated that the contact would receive a second recall letter. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18

- Bradenton, FL, USA

problem #57

Jun 012016

Milan

  • miles
Takata recall - it's been a year and a half and still no replacement parts have been made available. It's a long time to have to subject oneself to such a high-risk situation.

- San Ramon, CA, USA

problem #56

Jun 012016

Milan

  • miles
The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V38400 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Lincoln clearwater in clearwater, Florida was made aware of the recall and stated that the parts were unavailable. The dealer suggested that the driver's air bag could be replaced. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pinellas Park, FL, USA

problem #55

Nov 152017

Milan 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/21/18

- Conway, SC, USA

problem #54

Jul 012016

Milan

  • miles
Takata recall

- Hickory Hills, IL, USA

problem #53

Jun 012016

Milan

  • miles
Takata recall. Still waiting for parts for the dealer to complete this recall, since June 1, 2016. I do not feel safe driving this car with potential air bag issues, especially with my 2 children in the back seat.

- Somersworth, NH, USA

problem #52

Jun 012016

Milan

  • miles
Takata recall passenger airbag inflator been over a year and no remedy for this issue

- Dayville, CT, USA

problem #51

Jul 012016

Milan

  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Baxter Ford South (9203 S 145th St, omaha ne) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Omaha, NE, USA

problem #50

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (chapman Mercury, Ford in egg harbor township, NJ, 609-646-2000) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brigantine, NJ, USA

problem #49

Nov 012017

Milan

  • 85,000 miles
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called pine Ford Lincoln (1522 East Lincoln, la porte, in 46350; 888-471-7954) and was informed that the remedy was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 85,000. VIN tool confirms parts not available.

- Laport, IN, USA

problem #48

Oct 312017

Milan

  • miles
"takata recall" recall incomplete. Remedy not available the manufacturer is filing for chapter 11 bankruptcy. I want to get this fixed but no fix is being offered. Please resolve.

- Ithaca, NY, USA

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