The contact owns a 2013 Ram 1500. The contact stated that while driving 25 mph, the power steering assist intermittently became inoperable, causing the vehicle to veer off of the roadway. The service power steering warning light was illuminated. The vehicle was taken to york Dodge Chrysler Jeep Ram (500 prescott lakes pkwy, prescott, AZ 86301, 928) 277-8534) where the vehicle was diagnosed and the contact was informed that the gear rack needed to be replaced however, the vehicle was not repaired. The manufacturer was contacted and the contact was informed that the vehicle was not covered under warranty. The contact stated the failure was similar to that of NHTSA campaign number: 16V167000 (steering). The failure mileage was 78,500.

- Prescott Valley, AZ, USA

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the power steering warning light illuminated. In addition, the steering wheel was difficult to turn. The vehicle was towed to darcars orange park Chrysler Dodge Jeep Ram (7233 blanding blvd, jacksonville, fl 32244) where it was diagnosed that the electric power steering needed to be repaired. The vehicle was not repaired for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

- Jacksonville, FL, USA

My 2013 Ram 1500 laramie longhorn with 27394 original miles suffered a power steering failure. According to the dealer technician's tests..."internal fault in electronic power steering system...need to replace steering rack/ eps module assy". fortunately, I happen to be off road when it failed so it was not hazardous to me. I managed to operate steering using manual power to get home and later to the dealer. In searching the internet, I discovered 64 complaints with NHTSA of my model year failure of the electronic power steering....I also discovered that there is a recall for the same failures in model years 2015 and 2016 Ram. Apparently manufacturer was using same technology in my model year as in 2015/ 2016 so why isn't the recall applicable to my vehicle and other 2013 Ram?

- Kamuela, HI, USA

This vehicle has a electronic power steering system. The system failed while driving on the interstate. After failure it was virtually impossible to control the vehicle at highway speeds without manhandling the steering wheel. I know there were other recalls for the exact same type of issue with the same Ram trucks.

- Port St. Lucie, FL, USA

My eps system failed while driving on state highways. I had to use manual power to steer the pickup to get it into a safe area. My dealer diagnosed that the eps had failed and then replaced the unit.

- Shenandoah, IA, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving at 75 mph, the vehicle loss power steering assist. The contact drove the vehicle to the residence. The vehicle was later taken to bill bryan Chrysler Dodge Jeep Ram (3401 us-441, fruitland park, fl 34731, (352)702-9103) where the contact was informed that the vehicle was not subjected to any recalls. The contact was provided an estimate of $3,000 to repair the vehicle. The manufacturer was not contacted or notified of the failure. The failure mileage was 53,990.

- Leesburg, FL, USA

Power steering go out then come back on while driving on street and highway.

- Fort Lauderdale, FL, USA

We were traveling about 70 mph on I75 South in Florida when suddenly the power steering failed. A warning flashed on the screen. On turning the motor off the power steering would temporarily regain function only to again fail in a short distance. Leaving the truck very hard to steer and could potentially cause a very bad crash. Mileage was 52,990 at the time of failure.

- Leesburg, FL, USA

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at 70 mph, the vehicle loss power steering assist and became difficult to steer. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the electronic power steering failed and needed to be repaired or replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was contacted but provided no assistance. The failure mileage was 146,000.

- Ovilla, TX, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving at 80 mph, the steering ceased with several unknown warning lights illuminated. The steering returned to normal operation after approximately 45 seconds. The vehicle was not taken to be diagnosed nor repaired. The contact referenced NHTSA campaign number: 13V287000 (electronic stability control) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 130,259.

- Billings, MT, USA

The contact called on behalf of his daughter who owns a 2013 Ram 1500. The contact stated that the electrical power steering failed while his daughter was moving the vehicle out of the driveway and the vehicle became difficult to steer. The check power steering warning light was displayed on the instrument panel. The contact drove the vehicle to an independent mechanic and was diagnosed that the main security module caused the power steering failure and needed to replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 78,669.

- Suwanee, GA, USA

Recently, , after driving out to captiva island in fort myers, I got back in my 2013 Ram 1500 truck (a hemi) and had no power steering. I had to manage driving over bridges and water ways to get back home with great difficulty. If this had happened while I was on the bridge over water it could have been quite scary. On investigating saw that this has been a safety recall item on later models like 2015 and 2016, why not the 2013. It is the same part and was the first year for the electronic power steering assist. This is costing $2300 to fix as the whole rack and pinion steering needs replacing. The most expensive thing possible as well as being a grave safety issue. Please investigate this. The truck has less than 60,000 miles.

- Fort Myers, FL, USA

The contact owns a 2013 Ram 1500. The contact stated while driving 70 mph, the steering wheel became firm and hard to turn. The power steering warning light illuminated. The contact called alan jay Chrysler Dodge Ram Jeep located at (1401 us-17, wauchula, fl 33873, (863) 773-4744) however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 126,200.

- Zolfo Springs, FL, USA

While entering the interstate on 2/22/2020 my truck lost the ability to steer. A warning light on the dash illuminated stating "service power steering" my truck is equipped with electronic power steering (eps). I was able to manhandle the truck to the side of the road but nearly going into the ditch. After looking under the hood to see if anything is wrong and finding nothing I made my way back home slowly with my flashers on. My truck has been parked in the garage ever since and the power steering has not returned. All fuses have been checked and appear good. I just turned 41,000 miles on it. I have read many articles about this being a huge problem for many other Ram owners with the same year models as mine and also newer model years. This is exactly the same issue as the S19 recall for 2015-2016 Dodge Ram filed 07/2016. If my wife or son had been driving the vehicle at the time of this incident, this could have resulted differently, possible accident, injury or even worse, death, to them or someone else.

- Dundas, MN, USA

Have a 2013 slt 1500 that we purchased used about 2 years ago it currently has 68491 in miles. The power steering has ceased working. While backing I received a service power steering warning on the dash and then no power steering. My wife drove this truck the day before this occurred had this happened while she was driving we live in the country and there are lots of curves in our roads this could have been serious. There needs to be something done if eps is going to continue to be used some type of pre-warning or safety assist in addition to eps.

- Keystone Heights, FL, USA

Truck has a type of electric assisted steering. While driving steering just quits working and very difficult to turn, takes a lot of strength, very dangerous, especially at speed. After shutting off ignition, it will sometimes return to normal, but will again just unexpectedly stop working, very dangerous especially for people that do not possess above average arm strength

- Milton, FL, USA

The power steering failed on my wife while she was driving. This problem is the same problem as the 2015 Ram recall. Why do we not qualify for recall. Luckily she was able to stop and not crash. What is being done about this?

- Land O Lakes, FL, USA

The contact owns a 2013 Ram 1500. While driving approximately 30 mph, the message center displayed "power steering fluid low" and the steering wheel became very difficult to maneuver. Rob lambdin's university Dodge (5456 university dr, davie, fl 33328) was contacted and recommended that the vehicle be towed to their facility. The dealer determined that the electric power steering unit and harnes needed replacement. The manufacturer was notified of the failure and provided case number: 71381486. The vehicle was not repaired. The approximate failure mileage was 4,824.

- Pembrooke Pines, FL, USA

The contact owns a 2013 Ram 1500. While the contact was driving and making a left turn, the steering wheel became difficult to turn. The contact was able to depress the brake pedal to stop the vehicle. The contact parked in a nearby parking lot and the power steering warning indicator was illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The manufacturer was not notified of the failure. The failure mileage was 63,969.

- Aiea, HI, USA

Was navigation through a parking lot when the electric power steering failed resulting in almost zero ability to turn the truck. Thankfully I was going slow and able to stop immediately. Shut the truck off and restarted, eps was functioning normal. Was able to make it home. Next time starting truck, eps is non funtional. It is literally almost impossible to steer this truck. It does not revert to manual steering. I currently multiple manual steering vehicles and the Ram is infinitely harder to steer even while in motion. I purchased the vehicle new and it currently only has roughly 23K miles on it. Has hardly ever even been rained on. Ram has active recalls for eps issues for later models but refuses to address earlier models.

- Gurley, AL, USA