10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
730 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #330

Sep 162022

2500

  • 58,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.

- Summerfield, FL, USA

problem #329

Aug 152022

2500

  • miles
I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.

- Cary, NC, USA

problem #328

Oct 262022

2500

  • miles
The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.

- Brooksville, FL, USA

problem #327

Feb 222023

2500

  • miles
Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.

- Naples, FL, USA

problem #326

Mar 282023

2500

  • miles
Warning messages: Service Antilock Brake System and Service Electronic Braking System. Started at 36,400 miles coming on intermittently then shortly thereafter constantly. Had to remove a fuse to stop consistent chiming noise. Use the engine brake now as the regular brake alone seems sluggish. We no longer have cruise control and it effects the MPG using the engine brake.

- Lemington, VT, USA

problem #325

Dec 222022

2500

  • miles
In December of 2022 my abs light came on. Took truck to dealership to diagnose the problem. I was informed that it was the abs module or abs pump. I was told to replace both parts because the code it-??s reporting there is no way to determine which part is bad. Ram has the parts back ordered until August. there is a definite difference the way the truck handles especially with a trailer. The tuck also handles terrible in adverse conditions as the traction control is rendered useless when the abs light is on.

- Homeworth , OH, USA

problem #324

Oct 032022

2500

  • miles
Anti-Lock Brake system intermittently goes in and out, multiple times per trip. Constant warning chimes are distracting, random disengagement of cruise control without warning, and locking up of brakes. System is not operational and dangerous to operate on the roadway

- Waller, TX, USA

problem #323

Feb 252023

2500

  • miles
Once during my warranty period on my truck I had a failure wit the electronic braking system and the dealership replaced the Hydraulic control unit. Two years later the same unit has failed again along with Anti-lock module. The replacement parts are are on backorder till August die to high demand related to failures on these units.

- Punta Gorda, FL, USA

problem #322

Jul 232022

2500

  • miles
I have a 2018 ram diesel 4x4 tradesman.around 19,000 miles my service antilock brake system light comes on and off and Abs, traction control. Took it where I bought it and of course the parts was out of warranty so they told me they don-??t know if and when my parts will ever come in. But if they do it-??s going to cost me 1500 $ and change to fix it. I think for the money I paid for my truck it should have a working brake system in place and should not fail with 19,000 miles on it for no good reason. So this is the million dollar question do I drive this potentially dangerous vehicle" Will it stop? Will traction control work? I paid a lot of money for a truck that I can-??t even buy parts for if I wanted to fix it. So keep in mind the safety stuff on this truck is designed to work with the weight of the truck and all the torque it has. Oh yea if you-??re brave you could buy used ones on e- bay for $150 dollars. What a joke! Sorry for rambling on. Just how important are brakes" I think dodge should do the right thing and fix these issue-??s because it-??s their product that is failing. I guess I have to drive a potentially dangerous vehicle. Stay safe.

- Kingston, TN, USA

problem #321

Sep 062022

2500

  • miles
My "Service Electronic Braking System" and "Service Anti-lock Braking System" Lights and alarm has been going off constantly. I have checked with a local diesel repair shop in my hometown and the owner is saying there was a 6 month back order on the "Hydraulic Control Unit" part and all the while my brakes aren't functioning like they should and my truck inspection is now past due.

- Hudson Oaks, TX, USA

problem #320

Sep 272022

2500

  • miles
ABS and Traction control lights on for a know issue involving the HCU (Hydraulic Control Unit) and ABS Module. My 3/4 ton truck has no ABS and no Traction control and I live in Michigan! It is dangerous and RAM has no answers for me as the parts are on back order and no real estimate of when they are available. This is frustrating to say the least. Especially when a quick internet search will show that 1000's upon 1000's of RAM owners are having the same issue. If this is a known problem, why is RAM not fixing it" Why did they continue to produce these trucks with a known safety issue? I ha e filed a case with RAM Cares and nothing is being done. I have been a faithful RAM/Dodge customer my whole life and I don't think RAM will be my next truck. This unresolved and potentially dangerous known issue has taken my loyalty away. This must get resolved! I have been fighting to try and get this fixed since September of 2022!!!! It is now March of 2023!!! I was unable to use my 2018 truck to drive in Michigan winter because it is unsafe to drive. If I get in an accident with my truck, with RAM knowing I have an issue and will not fix it, are they responsible for injury/loss of life/property damage??" My lawyer sure thinks so.

- Grand Rapids, MI, USA

problem #319

Mar 012022

2500

  • miles
ABS, cruise control, stabilitrack and traction control do not function. Constantly ding on and off. HCU/ABS module replaced around 10,000 miles, already out again at 20,000 miles. Part unavailable, eta keeps getting pushed back. Vehicle is not safe to drive. $50,000 yard art.

- Comanche , TX, USA

problem #318

Jan 092023

2500

  • miles
I am filing a complaint because my 2018 Ram 2500 has been in the shop waiting for the ABS hydraulic unit since January. I don't understand why there are so many people in need of this part, I am a cattle rancher and I need my truck to haul my cattle to livestock shows. I was told by my service repairman that it would be April then they called back and said August. This is totally unacceptable!!

- Orange, TX, USA

problem #317

Mar 012022

2500

  • miles
Constant ABS and ESC failure. truck experiences constant ABS failure. Warning for ABS and Electronic Stability control continually flashes and sends audible alarm when vehicle is operating, multiple times per MINUTE (sometime 20+ times per MINUTE). Vehicle was taken to dealer. Upon arrival at dealer was already aware of the issue and stated this was a known and common problem and that ABS module and HCU would need to be replaced, PRIOR to any diagnostic work being completed. Dealer completed diagnostic work and confirmed ABS module and HCU was defective and needed to be replaced at customer cost as Chrysler/Dodge/Ram refused to voluntarily cover/recall this part even though it was widespread known issue. However dealer stated that parts were on National back order and they had a long wait list. Dealer could not give timeframe but stated it would be 6+ months, that was over 1 yr ago. Part still shows as back order. My research has confirmed dealer statement that this is common wide spread issue for this make/model/yr due to defective parts. Any assistance possible would be appreciated at Ram continues to drivers at risk everyday by failing to voluntarily recall part or even make parts available so repair can be completed

- Downs, IL, USA

problem #316

Aug 102022

2500

  • miles
The abs traction control lights keep coming on device abs service electric brakes I pull a camper afraid I may loose my brakes and no parts available

- Barrington, NH, USA

problem #315

Dec 012021

2500

  • miles
This complaint is based on the repeated failure of the vehicle's ABS/Traction control system and the lack of a repair solution from Ram. The failure starts as an infrequent (once per trip or so) fault and immediate clear of the ABS system with an audible alarm and dashboard message. Over the course of a few hundred miles the problem worsens to the point where it it faulting as often as every 1-1/2 to 2 seconds. (It is like driving with the seatbelt warning going off). Sometimes it will stay faulted or cleared for several seconds to minutes at a time. In the beginning of the failure process it seemed to go away once the engine got fully warm, after about 10 minutes of driving. This problem was diagnosed and repaired at a diesel specialty garage with replacement of the ABS Control Module and Electric Stability Control Unit. Reprogramming was performed by a Ram Technician. After about 7000 miles the problem returned, following the same failure pattern. The same shop inspected and and repaired a loose connector, another known deficiency in the system. However, this didn't fix the issue. The alarm started before I moved the vehicle (after paying for the repair). At that point I was told that there was no solution, and in fact there were four other trucks there with the same issue. The parts are under warranty but I am left paying for labor to install equipment that seems will fail fairly shortly. And I am left with a completely unreliable ABS system. The failure doesnt seem dependant on speed, road conditions, outside temperature, or towing/empty.

- Orlando, FL, USA

problem #314

Mar 162023

2500

  • miles
I keep getting an intermittent error code on my vehicle C0020 - ABS Pump Motor Control. General Electric Failure After doing some research on the internet it appears that there are a lot of 2017 & 2018 Ram 2500 owners with the same issue

- Rockford, IL, USA

problem #313

Mar 152023

2500

  • miles
The ABS system is malfunctioning due to bad abs modules that most 2017 and 2018 ram trucks had issues with. This is causing the truck to have no abs or traction control.

- Charleston , WV, USA

problem #312

Jan 112023

2500

  • miles
service anti-lock brake system and service electronic braking system lights flashing on and off while driving. While these lights are flashing the traction control is disabled. One instance I was driving down a hill and the service lights began to flash. As I was applying the brakes, the brake pedal locked up. This instance did not result in a crash. I have brought my 2018 ram 2500 to a local dealership that said my ABS hydraulic power unit needed to be replaced but they cannot replace it as there are five similar vehicles on the lot that are currently waiting on the same part. I brought my vehicle to a local diesel shop that also informed me the same thing.

- Bedford, VA, USA

problem #311

Feb 022023

2500

  • miles
The HCU is went out and Mopar has a stop order on parts

- Tennessee Ridge, TN, USA

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