10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 11,734 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer stated that the contact needed to wait for the parts to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Gilroy, CA, USA
Summary: The subject vehicles are equipped with front passenger airbag inflators produced by takata. According to takata, the propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. Safety risk: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death. Remedy: Toyota is currently preparing the remedy for this condition and will provide additional information as it becomes available. The remedy, when available, will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model. Recall status: Recall incomplete. Remedy not yet available
- Summerville, SC, USA
Air bag recall May 23, 2016 not repaired as yet. Have canceled two vacation trips need van repaired asap
- Bessemer, AL, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 11V560000 (equipment), and 16V340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 06/08/17 updated 10/13/2017
- Torrance, CA, USA
2011 Toyota Sienna van. Consumer writes in regards to power sliding door recall. The consumer stated the vehicle's power sliding doors have been disabled per the safety recall instructions. The consumer was informed the manufacture had not found a solution for the failure. The consumer feels the manufacturer has surpassed a reasonable amount of time to provide the parts for the repair. Also, the consumer requested information concerning the takata airbag recall. Updated 04/18/2017
- Walla Walla, WA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bonita Springs, FL, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact stated that the driver and passenger side sliding doors failed to open and opened inadvertently. The vehicle was taken to three different dealers for diagnostic testing, but the technician could not locate a failure. In addition, the vehicle was taken to another dealer where it was diagnosed that the sliding door motor and the control bottom that controlled the sliding doors failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms parts not available.
- Meridian, ID, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (air bags), 16V340000 (air bags), and 11V560000 (equipment). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available and parts distribution disconnect.
- Leehi, UT, USA
Takata recall I got this notice in 2016 and still no airbag fix. This is our family car and I've been put out many times with only being able to fit the driver and 5 people in the back. Plus when my husband drives, I have to sit in the back. Getting tired of waiting knowing there is a fix to this problem.
- Frisco, TX, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (air bags) and 16V340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Los Angeles, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Rosewell, GA, USA
The contact owns a 2011 Toyota Sienna. The contact received a recall notification for the air bags. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Keene, NH, USA
Takata recall...Toyota said that it was dangerous and needed to be replaced and to not use the front passenger seat. This is an expensive family vehicle and not using the seats is unacceptable. I has been almost a year and still no remedy is available.
- La Verne, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 11V56000 (wheels), and 16V858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Simi Valley, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/17/17 updated 05/26/2017
- Redlands, CA, USA
Takata recall. I never received a recommendation notice. I only discovered it in the news. After numerous calls to local dealer, recall was confirmed. Only after I called Toyota help number did I learn that no one should ride in passenger seat and that I was authorized a loaner. I contacted local dealer and finally got a loaner. It has been three months and nothing from my local dealer. What's my next step?
- Savannah, GA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact inquired about NHTSA campaign number: 16V858000 (structure) and NHTSA campaign number: 16V340000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Rogers, MN, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 and 16V340000 (air bags, structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Coweta, OK, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Mckinney, TX, USA
- Greenwood, SC, USA