10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 11,734 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall- I received notice that my van's passenger airbag was defective and to not allow any passenger in my front passenger seat. I am in a priority geographical area due to heat and humidity. I received this notice almost a year ago. I bought a minivan because I use it to travel with the family. Not being able to use the van for this purpose, and knowing it is a safety hazard for this amount of time seems inordinate, inconvenient to say the least, and risky! when will Toyota have a fix?!
- Austin, TX, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Nappa, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact stated that the door lock would inadvertently open and close. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 81,037. VIN tool confirms parts not available.
- Redlands, CA, USA
Takata recall. The contact owns a 2011 Toyota seinna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Columbus, OH, USA
Takata recall - it's been almost a year and no remedy in place. 2 new recalls have been added since, also with no remedies available. The power doors are not safe to use and there is an issue with the rims and wheels.
- Cutler Bay, FL, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 06/01/17
- Simpsonville, SC, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) for the frontal passenger inflator and 16V858000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- La Feria, TX, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V643000 (latches/locks/linkages); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- San Jose, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chesterfield, VA, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 11V560000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/16/17
- Anniston, AL, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brentwoood, CA, USA
Takata recall - I received my recall notice in June/July 2016. It's now been 8 months with still no eta on when my vehicle can be fixed. I'm making $500/mo payments on a van that I specifically bought for the seating and space among other capabilities. A couple of months of having the kids/guests sit in the back is one thing but 8 months is quite a long time and hearing rumors of another year of this is not good. Now I've received a recall notice on my automatic sliding doors and the workaround for that is to make everything manual until I get the okay to have it fixed, again, with no eta. Now, I'm driving around and can't put anyone in the front seat and have to have everything manual. I bought the xle model for the 8 seats because I need them and the automatic doors for the convenience and this is reflected in the price I paid for the car and the payments I'm making on it. Consumers need some type of eta or some type of compensation from either Toyota and/or takata. This recall/issue is of no fault of the consumer yet they are the ones being inconvenienced.
- Lakewood, CA, USA
Takata recall - no dealer in my area was willing to provide me a loaner vehicle and the $35 per day from Toyota is not sufficient for me to rent another 7 passenger minivan or similar. Under my state's lemon laws in nc a company which is unable to fix the known issue with in 15 days is in violation of our lemon laws. My son has severe hemophilia any flying debris increases his risk to a catastrophic level and the solutions offered by Toyota are not reflective of their ability to pay for a suitable replacement vehicle. If I am not contacted within 48 hours or reasonable time I will pursue legal and class action recourse.
- Asheville, NC, USA
Takata recall vehicle's primary use is for highway trips with my wife which are now dangerous.
- Metairie, LA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chino, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wellington, KS, USA
Takata recall. I called Toyota back on 7/18/2016, opened case# 1607150375 and to this day ( 1/30/2017 ) there has been no remedy for my vehicle. It has been quite annoying for me not to be able to seat someone on the passenger seat of my van, especially my wife. I also had to take family trips and outings without the use of the passenger seat. This issue is very frustrating and I need to have it resolved asap.
- South San Francisco, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kihei, HI, USA
Takata recall - the recall date is may of 2016 and the fix is still not available. In the mean time we are supposed to not allow anyone to ride in the passenger seat. We bought a mini-van to be able to carry a lot of passengers! how long will we have to wait for a solution!!!
- San Diego, CA, USA
- Los Angeles, CA, USA