10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the NHTSA needs to act to protect consumers from these vehicles.
- Lake Havasu City, AZ, USA
I was driving down the freeway at about 70MPH when the sunroof exploded above me. The temperature outside was about 70F in Phoenix. Nothing hit the truck. Chunks of glass rained down in moon roof lining and on the bed of the truck.
- Tempe, AZ, USA
- Brooklyn, WI, USA