10.0

really awful
Crashes / Fires:
5 / 9
Injuries / Deaths:
4 / 0
Average Mileage:
24,794 miles

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« Read the previous 20 complaints

problem #963

Aug 292024

Escape

  • miles
Took it to a mechanic was informed I had coolant leak into the 2nd rear cylinder cracking the head. Which caused the car to prematurely overheat and stall randomly on the highway. Was notified there is a issuse with coolant leaks with this model from the mechanic for the 2017 ford escape ecoboost models. Only had the coolant light come on the day prior to stalling.

- Kansas City, MO, USA

problem #962

Nov 252024

Escape

  • miles
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- St. Charles, MO, USA

problem #961

Dec 112024

Escape

  • 62,000 miles
The contact owns a 2017 Ford Escape. While the contact-??s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

- Bellbrook, OH, USA

problem #960

Aug 192024

Escape

  • miles
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.

- Greencastle, IN, USA

problem #959

Dec 012024

Escape

  • miles
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.

- Largo, FL, USA

problem #958

Sep 182024

Escape

  • miles
My vehicle is a 2017 Ford Escape Titanium with a 2.0L EcoBoost engine with 57,315 miles. Check engine light came on and the Diagnostic Trouble Code came back P0301 so I took it to my highly trusted mechanic Aloha Auto Center in September for the repair of replacing the ignition coil and spark plugs. Unfortunately after the repair at 57,678 miles the indicator light came back on with the same code so I took it back to my mechanic looked it over saw that the coolant level was low (I think he mentioned white smoke but not 100% kind of a blur) so he did some quick research and found the TSB 19-2346 which includes my engine type, year, make and model along with the indicator code. My engine has the presence of coolant in the engine cylinder and it is running rough. He says it is clearly this TSB 19-2346 is the issue and that I should take it into Ford for the repairs and guessing at their Labor Rate I am looking at $10,000. Problem is my VIN doesn't show up in your system for this recall" It does for a different recall 22S43 for Cable Bushing. What do I need to do I have not contacted the dealership yet because after reading reviews online it sounds like Ford is being a pain to deal with and is not recognizing all the vin numbers of vehicles effected. I know those reviews might not have all the information correct but I am concerned that my VIN is not in the system, my warranty was 5 years or 60,000 miles whichever comes first and we are over the years but not the miles, I don't want to repair it with my money and then have my VIN in the system 5 months later and be out of luck and I really don't want my car to catch on fire with my family inside! The vehicle is available for inspection. The Mechanic shop that inspected phone number is 503-591-7442. Ford Dealership has not been notified. Really appreciate anything you can tell me and wondering would I be able to get my money back later if my VIN is added to the recall like 6 months from now or do I just let the car sit"

- Aloha, OR, USA

problem #957

Dec 012024

Escape

  • miles
2017 Ford Escape SE Ecoboost engine. Engine gasket broken. Vehicle only has 78,000 miles on it. Just out of the original warranty range. Consequently piston pieces ended up in the oil pan, ruining my engine. Dealership wants us to pay for it, $11,000. This is a common manufacturer problem that I've seen reported, there is potentially a campaign to get this recalled. I've also researched to where there is class action lawsuits against it. It is currently at Walker Ford in Clearwater, FL.

- Largo, FL, USA

problem #956

Nov 012024

Escape

  • miles
Car had error code P0301. Took car to Ford dealer and was told there is a known defect with the 2.0 liter Ecoboost engine, (Ford TSB 22-2229) regarding coolant leak into the engine cylinders. There is no fix, and Ford recommends replacing the entire engine at a cost of over $8,000. I have called Ford customer support, there is no recall and they are unwilling to do anything to assist with this problem.

- Mt Juliet, TN, USA

problem #955

Oct 152024

Escape

  • miles
2017 Ford Escape Titanium with 2.0 engine and 61,000 miles. Just had to replace the whole engine due to coolant leaks from engine block cracks. Extremely heavy smoking and very rough idling and driving. Will be picking up repaired vehicle tomorrow (12/10/24) after it being in garage for over a week. Estimated bill is ~$7,000.

- Salem, OH, USA

problem #954

Dec 052024

Escape

  • 138,771 miles
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.

- El Reno, OK, USA

problem #953

Dec 022024

Escape

  • miles
Internal coolant leak into engine

- Midland, MI, USA

problem #952

Jan 052021

Escape

  • miles
-purge valve solenoid replaced twice for evap systen, code 1450 occured 01/05/2021 & 05/14/2021 and -leak in radiator, unknown if blown gasket. Received message -??high engine temperature stop safely-?? with zero radiator flued in tank occured 11/2/202. This has not been repaired but I have been aware of class action law suit related to this issue.

- Valley Glen, CA, USA

problem #951

Nov 272024

Escape

  • 113,658 miles
UNKOWN Was Driving my sons car to dealership, because there was an oil leak and transmission fluid leak. I checked the levels before i left and made sure everything was up to the required levels. After leaving it, I got a call a few days later and they told me they were surprised the car didn't catch on fire due to how bad the issue was. The dealership called in the warranty claim to car shield which I have a contract with and they told me it was denied because there was a technical service bulletin number 22-2229 released on June 9'th 2022 stating the following "Summary This article supersedes TSB 22-2133 to update the Parts List. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly." Carshield told me the reason there wasn't a recall about this was because there are no safety concerns with this type of issue, but as I was told by the dealership they were surprised my car didn't explode as I was driving it there, I thought I should make you aware of this before a serious accident really does happen to someone. I feel there should be a recall out on this vehicle to address the issue before someone does get hurt. I am not happy with Carshield obviously, because they denied my claim for something I feel should be covered, but I feel this is a serious safety concern for individuals trying this type of vehicle. Thank you

- Wheeling, WV, USA

problem #950

Oct 272023

Escape

  • miles
In October, 2023 and issue with car just shutting off (no warning) in middle of road. Garage said possibly a thropple. After that nothing. October 2024 car shutting off again in middle of road. Garage can not find the problem. Meter just goes wacky. Please check in to this. Awaiting your reply.

- Lancaster , PA, USA

problem #949

Dec 042024

Escape

  • miles
Vehicle had coolant intrusion in the engine causing irreversible engine damage as diagnosed by a Ford dealership's service department. Apparently this is a well known issue on these Escapes. Ford states that although there are some recalls on this vehicle for this issue, they are only covering certain VINs. I was advised by others to submit my information here in hope of Ford expanding coverage for this faulty engine. We are left with a paperweight as a result of faulty engineering and pitiful customer service.

- Star, ID, USA

problem #948

Nov 182024

Escape

  • miles
Our 2017 ford escape is experiencing an engine coolant intrusion and causing issues with vehicles handling a performance. Our vehicle is well maintained and only 72000 miles on it. This is a known issues with the eco boost engine and is currently a class action lawsuit against ford for other vehicles with a different VIN than the one we own. Our vehicle is meeting all the requirements but is not covered.

- Cresson, PA, USA

problem #947

Nov 202024

Escape

  • miles
There was a coolant leak in to the engine that caused a head gasket issue. When we got the headgasket replaced, a month and a half later the same issue came back but this time it caused a crack in the engine block and we're now being told we need a new engine. The car only has 83000 miles on it.

- Ault, CO, USA

problem #946

Nov 252024

Escape

  • miles
Engine service lights on and overheated. Replaced fan clutch, but same issue a week later. Repair shop stated coolant leaked into cylinder, needs engine replaced. I see online that others have had the same issue with 2017 Ford Escapes. I checked with Ford, they said to reach out to you for financial assistance as a safety issue since it is a known issue. Also seen a Ford technical bulletin 19-2139 dated November 21, 2019 for the issue.

- Chandler, AZ, USA

problem #945

Oct 312024

Escape

  • miles
An internal coolant leak has caused the engine to fail and the dealer is quoting nearly $7,000 for a new front block. A quick Google search indicates this is a known and common problem with this model/year Escape. This vehicle has less than 40,000 miles on it but Ford is not willing to assume any responsibility. Based on our experience and the well-documented issues online, we believe the manufacturer should be required to implement a recall and cover repair costs for this issue.

- Columbia, MO, USA

problem #944

Nov 292024

Escape

  • miles
2017 Ford Escape with 66,000 miles, garage kept, well maintained. My steering wheel started to shake when shifting from park to drive but after idling for 30 seconds in park it was perfectly fine. Check engine light comes on, take it to a Ford dealer and they tell me the engine has a small coolant leak and the shaking was because the coolant was soaking a spark plug and it was burning it off. They told me the only repair they could do was replacing the engine for $10,000 or I could trade it/sell it to them and get $2,500 for it. And it is not covered by warranty and not recalled, but a known issue in these models/years. In this day and age a car should last more than 7 years and I-??m not sure I understand if it-??s a known issue why it isn-??t recalled. Now I-??m expected to pay out for something that was an engine defect and nothing I did/created as the driver. We are taking the $2,500 and never buying a Ford again.

- Mountville, PA, USA

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