10.0
really awful- Crashes / Fires:
- 31 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 89,388 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving vehicle, and while turning left onto a side street, the power steering suddenly quit working. The dashboard message read 'power steering assist fault'. I almost struck S tree!
- Cincinnati, OH, USA
Transmission slips, hard, going 1st to 2nd. Transmission oil is black at 55,000 and the service "advancetrac" keeps coming on.
- Palm Coast, FL, USA
The contact owns a 2010 Ford Fusion. While driving 15 mph, the steering became difficult to manage. There were no warning indicators illuminated before the failure. The vehicle was taken to walt sweeney Ford (5400 glenway ave, cincinnati, oh 45238) where it was determined that there were no recalls for the failure. The contact stated that NHTSA campaign number: 15V340000 (steering) was open for 2011 and 2012 models, which had the same part number: Ae5Z3504ce. The manufacturer was notified and stated that the contact would have to pay for the repair. The failure mileage was 111,000.
- Cincinnati, OH, USA
Service power steering now message on dash. Lost all power steering at 70 mph on the freeway. Almost had an accident. Never returned after turning off vehicle and restarting. Vehicle currently parked as I hear from online complaints repair close to $2000.
- New Lexington, OH, USA
Driving on a two lane highway around 30 mph when all of a sudden electronic power steering locked up solid. Car veered to right; went off the roadway and scraped a fence post on the right rear quarter panel.it is a good thing I wasn't going any faster.I will not drive this vehicle until it is repaired Ford will not fix it there estimate is 1800 dollars.I am retired and cannot afford to fix this vehicle.they told me the 2010 Ford Fusion are not on recall but 2011 and up are how can this be when they all have the same electronic parts I was a mechanic for over 40 years and I know what I am talking about. Could you please look in to this matter.a lot of 2010 Ford Fusion owners need your help.I know what is causing this problem but, it would take me a lot of time to write a 30 page essay on this subject it is another tatic by our car manufacture not caring about our lives. For instance I am waiting for years for my air bag to be replaced
- Washington, PA, USA
Power steering assist fault. Pwer steering stops working
- Lutz, FL, USA
Complete power steering failure on 2010 Ford Fusion sel 3.0L V6. 'service advancetrac system now' was displayed on the dash prior to failure. Cost to replace the power steering system at local Ford service center was ~$1700. Was driving home with vehicle in motion when alert was displayed. Went to start the car the next morning and all power steering was gone from the vehicle. No check engine light was displayed before incident. Tire pressure monitoring system (TPMS) light was displayed beforehand, although tire pressure was adequate all around.
- Charleston, SC, USA
Power steering failed on my 2010 Ford Fusion. As my 17 year old son was driving the car the warning light came on power steering problem. He pulled into our driveway and told me about the warning light. I started the car up and drove it, their was no power steering. I took it to our local Ford dealer and the cost was $1959.82 to replace power steering assembly. Ford technician stated it was a power steering gear failure.
- Baldwinsville, NY, USA
Vehicle experienced a driver's side front tire blowout at highway speed. Power steering stopped working. Tires replaced, power steering still inoperable. Service power steering now indicator lit. Major difficulty turning wheel to steer.
- Scottsville, KY, USA
There have been recalls for Ford Fusion electronic power steering units failing for no reason. Nhsta is already aware of this and has issued a recall for Ford Fusion years 2011-2012 and possibly newer. My car is a 2010 Ford Fusion built in June 2010 with the same issues as the other Fusion with power steering recalls. I believe that 2010 mid-year built models should be considered part of the recall. I turned on my car the other day and when I turned on the car I had no power steering and the trip computer listed the following errors: "service power steering now" and "service advanced trac". NHTSA issued recalls for the this reason in the 20111 model. My Fusion is mid year built (June 2010) and is experiencing similar issues. Please advise.
- Saint Johns, FL, USA
I was driving down the road at 55 mph and all of a sudden lose power steering. I have checked all fuses, wires, and had hooked to a computer and still can not find out what is going on.
- Tabor City, NC, USA
Driving on the highway with 3 occupants, and the steering wheel tightened. Once on the city street a light on the dash flashed then all power steering was gone.
- Kansas City, KS, USA
Vehicle was in park and off when I turned the car on the steering wheel assist fault came on and vehicle doesn't want to move now.
- Clinton, IA, USA
While driving my vehicle the service advancetrac warning light came on. My vehicle would not accelerate appropriately and then would not be in gear. I have taken it to the dealer and they replaced sensors etc. They have identified that the steering rack and pinion will need to be replaced. When I researched this I found that this is a common issue for this vehicle and that a recall had in fact been instituted for 2011 and newer models. This is a problem in vehicles from 2010 as well. There is no reason owners of 2010 models should have to pay the expense to fix this dangerous vehicle failure when new model owners do not. The part itself (for aftermarket) costs $1000.
- Wesley Chapel, FL, USA
Power steering fault, electronic power steering failure. This has happened several times. Turn car on, steer failure. Turn off car, restart & it resets. Last night turned car on "power steering failure", would not reset, then got a stability failure. No power steering. Will not reset
- Troutdale, OR, USA
Power steering goes out, works and goes out again.
- Green Bay, WI, USA
The contact owns a 2010 Ford Fusion. While driving 30 mph, the power steering failed and all the indicators on the instrument panel illuminated. The vehicle was taken to auto zone where it was diagnosed with an electrical failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer advised that the vehicle be taken to the dealer. The failure mileage was unknown.
- Cuban, NY, USA
While driving 40 mph on a two lane highway vehicle service advance trac light warning came on as well as every light on the dashboard (xmas tree affect). The warning chime sounded every few seconds and the gauges went up and down randomly. Drove 2 miles home with this continuing. Turned off engine and restarted to have the same thing happen again. Researched problem online and saw this was a common problem with Fusion steering gear/harness and power steering failing.(ntsa campaign number: 15V340000) the recall for this exact problem does not apply to 2010S but to 2011 and after. The car was repaired at the dealership for $2339.
- Scituate, MA, USA
Warning light: Electronic power steering assist failure steering became much harder Ford has already issued recalls for this issue for newer model year Fusion internet research shows to be a failure widespread problem. Reversing slowly so no damage or injuries. Assuming Ford is just waiting on a fatality for it to be economical to recall the 2010's seems like a major issue and their customer service did not seemed concerned at all.
- Colorado Springs, CO, USA
- Sun City West, AZ, USA