Power steering fault

- Dallas, TX, USA

The contact owns a 2010 Ford Fusion. The contact stated that the steering seized while the vehicle was being driven 45 mph. The failure occurred without warning. The dealer was not contacted. The parts were not available for the recall remedy. The manufacturer was made aware of the issue and offered no assistance since the VIN was not included in a recall. The failure mileage was approximately 45,000.

- Palm Coast, FL, USA

Started the car and started backing out of a parking spot when power steering assist went out. The warning light came on after it stopped steering. Parked the car waiting on a return call from the Ford dealership.

- Mountain Home, AR, USA

Power steering. I have had my car for only 7 months when the first incident happen. It had after about a month of me having my car when the service advance trac. Came O I did let the dealership know and all they told me was I had push a button. Well it did go off until a bout a month ago when it came back as I was driving and also that's when my power steering went out at the same time. I then again told them. Well since then I'm still trying to get it fix along with all the other major recalls that are on my car. I did tell them about it and all they told me was there are no recalls on my car. This is very frustrating. Ford does need to do a recall on the 2010 Ford Fusion.

- Seguin, TX, USA

The contact owns a 2010 Ford Fusion. When the contact started the vehicle and shifted the gear into reverse, the power steering assist warning indicator illuminated. The contact stated that the power steering became stiff and required excessive force in order to maneuver the vehicle. The vehicle was towed to the dealer (classic Ford Lincoln, 8540 tyler blvd, mentor, oh 44060) where it was diagnosed that the power steering module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The approximate failure mileage was 115,800..updated 11/09/17 consumer stated sudden loss of power steering update 7/25/18

- Cambridge, OH, USA

Power steering assist fault- this warning occurs randomly and the power steering fails when turning on the car. Often I can remedy the issue by restarting the car, but it has been occurring more frequently and restarting the car won't fix it. I've read many accounts of this happening while driving and represents a safety hazard. Time to issue a recall on 2010 models as Ford has for other models.

- Saint Louis, MO, USA

Service power steering now came on and all power assisted steering was lost, no warning, funny how they recalled 2011 models with the same problem but not 2010, very dangerous, vehicle was in motion when happened

- Three Rivers, MI, USA

The contact owns a 2010 Ford Fusion. While the contact's son was driving 20 mph, the power steering failed and the traction assist and other warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an electronic power steering control failure, and the power steering rack needed replacement. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

- West Warwick, RI, USA

The vehicle power steering assistance fault sign on my car and very hard to fix it. They have to inform the traveling public before big safety issue created.

- Alvin, TX, USA

Power steering assist lock failed four times upon start.I had to restart the vehice several times in order to get the power steering to work. I called the dealer and they said it could lock up at any time, even while driving at high speeds. I decided it was unsafe to drive and had it towed to the dealer where I had to spend $1500 to repair. This is definitely a safety issue and the 2010 Fusion and they should have been included in the recall of the of later year models 'recall #15V340000 I can't imagine driving on the freeway at 70 mph and having the power steering fail.

- Grosse Ile, MI, USA

Power steering failed multiple times over the past year while daughter driving on highway between 60 - 70 mph. Display was power steering assist fault and service advancetrac. She was able to pull over and restart car to clear and problem went away. Power steering failed for the last time Sept 27, 2017 and cannot be reset. Mileage is close to 114,000 now. I "muscled" the car to the Ford house on September 30 for diagnosis. Codes Ford pulled are C200D:49 and U3000:96. Ford recommended "replace steering gear (internal failure) and 4 wheel alignment after replacement". cost roughly $1825 plus tax. I declined service and I now have a 7 year old car I am still making payments on sitting my driveway. Some "great first car" for my college student. Seems like this car should have been included in the safety recall I read about on here. I have a 1997 Ford truck with 315,000 miles on it - I have taken great care to keep it on the road and the power steering has never once failed in that amount of mileage / years.

- Fort Worth, TX, USA

The contact owns a 2010 Ford Fusion. While driving 75 mph, the power steering became difficult to operate. The contact stated that turning the vehicle off and back on remedied the failure. The contact stated that the failure was intermittent. The vehicle was taken to corwin Ford of springfield (3241 S glenstone ave, springfield, mo 65804, (417) 883-4330) where it was diagnosed that the power steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 60,000.

- Springfield, MO, USA

Takata recalls - I was driving and my car sensor came on saying power steering assist fault. I didn't think nothing of it. So the next day taking my daughter to school and my steering wheel would turn at all. I had to get towing services. I call Ford about it they told me in customer no parts available at this time. The company is in bankrupt. They don't know when to get it in. When they do they will notify

- Ridgeland, MS, USA

While daughter driving, power steering failed multiple times. Vehicle displayed power steering assist fault and service advance track. She was able to clear by turning car off and back on. It has now completely failed and display stays on permanently. This should not happen to a car that is less than 10 years old.

- Fort Worth, TX, USA

Power steering went out while driving on the road. Advancetrac and service power steering lights are on.

- Taylor, MI, USA

Electronic power assisted steering (epas) failure on my 2010 Ford Fusion. Almost caused an accident when the steering became extremely sluggish turning at about 12 mph, and required brute strength to overcome (more than my non-power-steering car I've driven, where any movement above 5 mph eases steering torque). While driving at dorchester rd. Heading to ladson, SC, the steering was fine moments before then just suddenly failed. Good thing this didn't happen at the higher speed of 50 mph posted for dorchester rd. I struggled to get the car home, and there it sits. I've read a recall for 2011 Fusion, but is there a reason this year Fusion not included in that recall. Other older Ford have the same problem.

- Summerville, SC, USA

My vehicle lost power steering. First, I was in a parking lot. I started the vehicle, placed it in reverse, and begin to back out of my spot when the wheel felt heavy all the sudden and the chimes started going off. In my message center it said "power steering assist fault". I turned the car off and back on and it seemed to resolve the issue; however, I took it to the dealer to get it serviced anyways. The dealer said they were unable to diagnose an issue charged me $130 and sent me on my way. Just 5 days later, with my daughter in the car, my steering failed again. This time while driving in the middle of town on a busy street and at the exact moment that I was turning into an entrance to our dentist office! I managed to not cause an accident, again stopped the car and turned it off and again restarted it. As before, the steering seems to have reset itself. I'm seeing a large volume of complaints about this exact issue online and it seems a recall was done for newer models, but not for 2010. This is unsafe.

- Springfield, MO, USA

I started my car and a warning light was on for the power steering and I could hardly turn the wheel. I turned the car off and back on and the car was back to normal. I am scared that this will happen while driving down the road as I have read many stories of that happening. I do not know why Ford has not issued a recall for this as it seems to be a very common occurrence

- Sevierville, TN, USA

It didnt come with a warning my car was working just fine early this moring and then all of a sudden when I go to pick up my little girl my car goes complety out almost hit a tree please help us with this problem

- Tarrant, AL, USA

I was driving home after picking up my 9yr old from school, when vehicle in front of me came to an abrupt stop, I had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic I had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on I had no control of my vehicle I could not turn the wheel at all it was locked I managed to pull to the side of the road with extreme effort I thought I was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.Ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that I don't have, ive taking great care of this vehicle but have had nothing but problems the same day this happened I received a factory recall for the purge canister and gas tank, the car when I bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if I was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable I mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.

- East Providence, RI, USA