The vehicle lunges forward when coming to a stop on a downhill situation. It becomes difficult not to hit stopped vehicles at the bottom of a hill at red lights. The cruise control does not always disengage when I hit the brakes, I have had to take evasive action several times. Contacted dealer, mad appointment for a scan.

- Bensalem, PA, USA

The contact owns a 2015 Jeep Cherokee. While driving 45 mph, the vehicle lost power, decelerated, and the contact lost control of the vehicle. The vehicle decelerated and accelerated multiple times. After a while, the transmission remained stuck in drive and the check engine and traction control warning indicators illuminated. Also, "service transmission", "service ABS", and "service shifter" were displayed. The contact drove the vehicle to gulf coast Chrysler Jeep (3781 S mckenzie St, foley, al 36535, (251) 943-5075) where a diagnostic appointment was scheduled. The vehicle was in the process of being diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. The VIN was unknown.

- Gonzalez, LA, USA

My car has been "jumpy". as I am idling at a stoplight or street sign, the car will lunge forward to where it almost feels like I am being hit from behind. The check engine light has not been on so I did not think much of it. I was driving yesterday, all of a sudden 'service transmission' flashed on my screen as I was merging onto a highway. I was going about 50 mph and it would not accelerate as I was pressing the gas pedal. I immediately exited. As I was exiting, I was slowing down and there was a car in front of me but my car still lunged forward. I pulled over. I put the car in park and turned the car off. Waited a few minutes and turned the car on, as I shifted into drive, the car jumped forward as I was still holding the breaks.seriously lucky to not have hit the car in front of me.. I knew something was wrong, I drove home and parked it and immediately took it to be serviced this morning at a dealership. They called and said that their diagnostic computer was unable to communicate with the transmission to detect the problem but the tech asserted that it is a transmission issue and that they will be having to run more diagnostic and likely replace the transmission.

- Memphis, TN, USA

I had an issue with the service shifter light coming on at around 15,000 miles and it was replaced under warranty. Fast forward now I am at 33,000 miles and the problem showed up again. Service shifter light comes on and and the gear light light up red. You either have to drive like that of turn off the vehicle and restart. It pops up randomly with no rhyme or reason. I contacted the dealer and they said they don't have any recalls on the shifter(yes the shifter has to be replaced) and that I will have to pay for the replacement because the last one was only good for a year. I feel after reading how many vehicles this has happened to there might be a flaw in the shifter.

- Saint Cloud, FL, USA

While driving on a highway, a 'service transmission' message and check engine light came up on the dashboard. After exiting the highway and making a turn, the vehicle was losing power and began to stall. The vehicle was towed to a local dealership where a software update was performed that seemed to fix the issue. A couple of hours later, while on the highway the 'service transmission' message and check engine light came on again; the vehicle began losing power again. I took the vehicle back to a dealership where I was told the transmission valve body and shifter needed to be replaced. Vehicle continues to lack power.

- Wesley Chapel, FL, USA

On 7/19/19 - once car placed into gear, it barely moved 5 mph. Loud noise during shift of gear. Service transmission light came on. Placed car in park and had towed to dealer. Dealer said.. the batter was low. However, the battery was last replaced 7/13/18 (1 year ago). I haven't picked the car up yet as I'm concerned this isn't the real issue.

- Hudson, OH, USA

Today while driving on the highway "service transmission" showed up on screen. We stopped, turned vehicle off. It cleared when we restarted but reappeared again. Then it would hardly accelerate. Only 37,000 miles.

- St Louis, MO, USA

My 2015 Jeep Cherokee latitude has a problem shifting from gear to gear. The problem starts between 30-45 miles per hour and when the vehicle tries to shift gears it hesitates and then slams into the next gear. At first it was only happening upon accelerating but now it has even started to cause a problem when the vehicle downshifts.

- Ardmore, AL, USA

While driving at any speed a 'service shifter' message appears in the message center and all the indicator lights for drive park reverse neutral light up. I have taken this problem to the dealer for repair and it was covered under my warranty but shortly after the repair the problem resurfaced again, you can turn off the car and when you re-started the error message goes away. But then it reappears at random with no rhyme or reason.

- Sturtevant, WI, USA

My transmission shifts hard, doesn't shift and the engine roars and sometimes shifts up and down, trying to find the right gear. When I take it to a dealership for repair they tell me they did a software update but never fix the problem. This transmission should be recalled!

- Espyville, PA, USA

I was just driving on the freeway when all of the sudden, my check engine light turns on, and a message pops up on my dash that says, "service transmition." Then I couldn't accelerate at all, even if I pushed down all the way on the gas. My car is literally at 60,600 miles right now, so of course that Jeep warranty for power train would stop right at the 60,000 mile mark. This is also the 4th issue I have had with this Jeep in 2 years. Mostly been electrical problems. Also noticed that the person that reported an issue right before me is having the same problems, and we are both located in Colorado. Something seems really sketchy on Jeep end and I shouldn't keep having to pay for Jeep issues. Jeep needs to be accountable for this issue as it will lead to a lawsuit.

- Thornton, CO, USA

While driving the vehicle, the engine will default to limp mode due to the transmission. This usually happens when the transmission temperature reaches 181 degrees. While driving, I observed the transmission temperature each time the check engine light illuminated with the words "service transmission", the engine reduces speed and will not accelerate. This forces me to pull over and let the transmission cool down. Once cooled down, the Jeep will operate normally until the transmission temperature reaches 181 degrees again. The cycle repeats when the vehicle is driven for longer periods of time. (1 to 2 hours) it happens when driving on the highway more often than in town.

- Pahrump, NV, USA

In drive, when I stop as it is stopped with brake depressed as it idles it shifts (I'm assuming down shifting) very hard. When it does that the message "service transmission" is shown on the control display and then turns the service engine light on. It stays on for an undetermined amount of time even when I shut the Jeep off and turn it back on. But randomly then after I turn the Jeep off, when I turn it back on the service engine light is off. That then since the service engine light does go off, can not get a diagnostic down. It has happened several times in the near past and then it did again today, July 12, 2019.

- Yuma, CO, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle overheated and stalled in heavy traffic. Bettenhausen Chrysler Dodge Jeep Ram (8355 w 159th St, tinley park, il 60477, (708) 532-2665) stated that a loaner vehicle was not an option. South oak Jeep Dodge Chrysler Ram (4550 Lincoln hwy, matteson, il 60443, (708) 747-7950) indicated that the repair was covered by a power train warranty to service the engine. The manufacturer later stated that the failure was due to user error. The dealer indicated that the engine assembly needed to be replaced. The manufacturer was notified and did not state if the power train warranty would cover the repair. The vehicle was not repaired. The approximate failure mileage was 94,000.

- Hazel Crest, IL, USA

When I start the vehicle it revs high and when I take off it jumps/hesitates. As I am driving, the warning bell will "ding" a warning and the engine just cuts off. Message on dash tells me I am unable to shift and must put car in park to shift. I am unable to accelerate or turn my steering wheel and at a complete stop. Also as I make a turn at a stop light, the warning "ding" will happen and no message is displayed on dash. These problems have occurred while the car is "in motion"! not stopped!

- Wilmington, NC, USA

My 2015 Jeep Cherokee trailhawk when starting the vehicle or driving the red lights on the shifter will all turn on and the instrument cluster with display a service shifter screen. Sometimes when the vehicle is parked I can shut off the car and turn the car back on and reset other times will it reset.

- Howell, NJ, USA

When slowing to almost a stop but not fully stopping, vehicle does not select a gear immediately when the accelerator is pressed. The vehicle will not engage a gear for several seconds whic results in being unable to accelerate all. When the vehicle does engage a gear, there is a sudden jolt if the accelerator is still pressed. It is a safety concern because when the gear is not engaged you cannot accelerate the car at all until it finally engages.

- Beavercreek, OH, USA

The contact owns a 2015 Jeep Cherokee. When the contact parked the vehicle, it failed to restart. When the contact made another attempt, the vehicle restarted. The failure occurred several times. The contact also stated that when the vehicle was in any gear, it jerked and made a loud noise. Also, the transmission indicator blinked on and off. On another occasion, when the vehicle was started, the rpms increased very high without the accelerator pedal being pressed. Jim browne Chrysler Jeep Dodge Ram of dade city (12020 us-301, dade city, fl 33525, (352) 353-0704) advised that the vehicle be brought in for diagnostic testing. The manufacturer agreed with the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 50,000.

- Dade City, FL, USA

When temperatures reach below freezing or above 80 degrees, my car will send an error message when I place the car in reverse. The error message reads, 'service shifter'. when the car is then placed in park and turned off and back on, the error message will leave the screen. Also, three months ago, my car would stall while driving. After looking into the issue I found that the oil had been completely drained after an oil change was issued in the previous month. There were no signs of leaks. After filling the car back up with oil the issue did not occur again. This may be related to the first issue.

- Edmond, OK, USA

Service shifter light continues to come on for the transmission. Can only be reset by turning the vehicle off and then back on. When this happens, four wheel drive does not work, the vehicle shifts improperly and lunges at lower speeds and the gauge cluster on the dash will only show 'service shifter' tendering it useless. The light comes on while driving or stopped and at various driving conditions. This has been a problem for months and is not covered under the extended power train warranty.

- Forest City, NC, USA