Service shifter and service 4WD lights come up on dash and the shifter prnd lights come on at shifter on start up and while driving and have to cut switch on and off in order to drive it at times

- Clanton, AL, USA

I have a 2015 Jeep Cherokee. A few times when I was either starting to drive or back up my Jeep would shift to a hault and display an error on the screen. It's happened while I was reversing and driving.

- Medina, OH, USA

Service shifter comes on along with the lights all turing red next to the shifter

- Goshen, IN, USA

My car stalls and shuts off while driving it also gives me a message to shift into park while in motion

- Silver Spring, MD, USA

My 2015 Jeep Cherokee will go into neutral whilst driving and then traction control light comes on, check engine light, service shifter, then will not drive says to shift to park then put into gear. I do the following and still won't try. Have tried shutting it off turning it back on and nothing works.

- Stronghurst, IL, USA

Continually receiving a 'service shifter' error message and all gear lights on the shifter light up (park reverse neutral drive). Happens while driving and requires that you stop and restart the car in order for it to go away. Jeep dealership has been unable to fix this after three attempts. At first we were told it was a software issue. Then they replaced the entire shifter. Today they replaced the throttle body. Continues to be an issue. Have read about many other cases online from other Jeep owners.

- Mundelein, IL, USA

Approx. 4:45pm when the temperature was 117, I was parked, with the engine off, waiting to pick up my dog at the vet. I had just driven 15 miles to this location = 25 minutes. Waited over 20 minutes for dog to be brought to car. When ready to leave, car would not start, all service/dash lights come on. (had air, radio, lights} waited over 40 minutes and finally car started. Drove directly home, again the 15 miles in about 20 minutes, backed into driveway, put car in park (did not turn engine off), took dog inside. When putting car in reverse to put car in garage, car stalled out. This was twice in one day!! this has been happening for the last 2 years on very hot days. Why no research/recall on this stalling out issue??

- Queen Creek, AZ, USA

Upon slowing down around 20 mph the vehicle starts to accelerate requiring a harder press on the brake. If I let off the gas around 40 mph the vehicle maintains speed before it starts to accelerate. Eventually the vehicle will jolt and the service transmission light comes on putting it in a limp mode with little forward momentum when pressing the gas. The dealer said its the ABS control module but the factory wouldn't replace it because the dealer couldn't prove it was bad. At that point the 2015 kl trailhawk had around 33000 34000 miles on it and still under warranty.

- Bartlett, TN, USA

Auto shut down while in left turn lane, waiting for light to turn green. Auto seems to stall out after idling (ie: After leaving drive thru, traffic light). Will not restart, all dash indicators come on. Air, radio, windows still functioning. Had help pushing car out of traffic. 55 minutes later in 117 degrees auto started. Next morning auto would not start, all dash indicators come on again. Had use the key fob trick to start. This has happened in 2019 as well first time, May 1, 2019, towed to dealership, left there for 2 days, nothing found.

- Queen Creek, AZ, USA

Service shifter continues to come

- Chicago, IL, USA

While driving vehicle on highway at 55 mph dash lights start blinking on then off several times. As I lifted my foot off the accelerator the vehicle completely shut off right in the middle of the highway! I shifted into neutral and restarted engine. Then as I stopped at a red light the engine shut off again while auto start /stop was disengaged as I restarted the auto start stop light came on and vehicle started. I continued to drive the vehicle. As I drove the dash lights continued to flash on and off, now the engine light came on and will not go out? the vehicle is a safety hazard to both my family and other motorists, as to the fact that the engine shuts down at will with out notice or warning of any type. Thank you please help me I do not want to die from a crash because of this problem!

- Steubenville, OH, USA

When driving, the service shifter light will come on and then all of the lights on the gear shifter (P, R, N, D,1,2) come on. You have to put the car in park and shut it off to clear the issue. You also have to deal with the concern that the shifter won't work when you try to switch modes.

- Buchanan, MI, USA

Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired March 2018. Functioned normally until October 2019 and remains in a not working condition as of May 2020.

- Chaska, MN, USA

The vehicle was stationary, the battery died we changed it to a new one and it gave an error. The gearbox gets stuck once in N, when its in N it wont change to D or R.

- Miami, FL, USA

Reference the complaint listed below ( NHTSA id 11270672 ) on October 24, 2019. I have had the exact same issue/problem concerning the gas/fuel cap sensor since November 2016. Made multiple attempts of having it fixed at local Chrysler Jeep dealership with zero success. The only difference from the referenced complaint below is that I have not had a vapor test nor have I replaced my gas cap because I was told by the service department; verbatim : 'this is a known issue that can not be fixed.' In addition; the fuel/gas cap issue is only one of several issues that I've encountered all with the same response from the dealership ' 'it's a known problem but we can't fix it'. I will never purchase a Chrysler branded vehicle again. Lesson learned as this Cherokee is 'an even swap' for my original Cherokee that was both newly purchased & dead (transmission failure) all within the month of December 2014. So for the owner in cary, nc who posted (see below) ' you are not alone! ''-original complaint'- October 24, 2019 NHTSA id number: 11270672 components: Engine, unknown or other NHTSA id number: 11270672 incident date July 17, 2017 consumer location cary, nc vehicle identification number [xxx] summary of complaint crashno fireno injuries0 deaths0 my gas cap light has been on for 2 years. I apparently am the only one with this issue and have been told there is nothing that can be done as they need a flash to reset the motherboard. In the meantime to rule things out I had to have the vapor test done and replace the gas cap which of course solvee nothing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monroe, LA, USA

There was a recall a few years back for electrical issues, I took it in to get fixed and it worked for a few months then after that it works on and off. I noticed when it gets hotter than 80 degrees the A/C will not always turn on. I am not sure if my car was fixed correctly the first time.

- Apache Junction, AZ, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at approximately 55 mph, the gear shiftier failed to shift while the service shiftier and transmission warning lights illuminated. The vehicle was taken multiple times to performance Chrysler Jeep Dodge Ram georgesville, 1130 auto mall dr, columbus, oh 43228, and the failure was undetermined. Previously, the vehicle was taken to performance Chrysler Jeep Dodge Ram georgesville, 1130 auto mall dr, columbus, oh 43228, where the vehicle was diagnosed that the brdm basil in harness and the shiftier harness needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Columbus, OH, USA

Since 2015 when the Jeep was purchased I have had several times when the rpms would go up to 3 or 4 and I was not accelerating the gas when it happened. It acted like transmission problems. The Jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. On Saturday February 8th 2020 I parked the car in a parking lot and returned 3 hours later to a car that would not start, lights would work and the battery appeared dead. I got a hotshot to try to start the car. It did start but there was no power steering, no power brakes, the engine was running rough and the lights were clicking off and on. The code stated service transmission restart in park with vehicle at zero speed. And would change to service park brake. When I turned off the car it would turn on again and it was towed to the Jeep dealer and they will look at it on Monday Feb, 10th. I will know more at that time.

- Parkville, MD, USA

Service shifter notification keeps coming on.

- South Holland, IL, USA

Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start I will be going anywhere from 30-60 mph and it does it I take it to dealer can't find the problem due to it not happening in there possession

- Sears, MI, USA