Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired March 2018. Functioned normally until October 2019 and remains in a not working condition as of May 2020.

- Chaska, MN, USA

The vehicle was stationary, the battery died we changed it to a new one and it gave an error. The gearbox gets stuck once in N, when its in N it wont change to D or R.

- Miami, FL, USA

Reference the complaint listed below ( NHTSA id 11270672 ) on October 24, 2019. I have had the exact same issue/problem concerning the gas/fuel cap sensor since November 2016. Made multiple attempts of having it fixed at local Chrysler Jeep dealership with zero success. The only difference from the referenced complaint below is that I have not had a vapor test nor have I replaced my gas cap because I was told by the service department; verbatim : 'this is a known issue that can not be fixed.' In addition; the fuel/gas cap issue is only one of several issues that I've encountered all with the same response from the dealership ' 'it's a known problem but we can't fix it'. I will never purchase a Chrysler branded vehicle again. Lesson learned as this Cherokee is 'an even swap' for my original Cherokee that was both newly purchased & dead (transmission failure) all within the month of December 2014. So for the owner in cary, nc who posted (see below) ' you are not alone! ''-original complaint'- October 24, 2019 NHTSA id number: 11270672 components: Engine, unknown or other NHTSA id number: 11270672 incident date July 17, 2017 consumer location cary, nc vehicle identification number [xxx] summary of complaint crashno fireno injuries0 deaths0 my gas cap light has been on for 2 years. I apparently am the only one with this issue and have been told there is nothing that can be done as they need a flash to reset the motherboard. In the meantime to rule things out I had to have the vapor test done and replace the gas cap which of course solvee nothing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Monroe, LA, USA

There was a recall a few years back for electrical issues, I took it in to get fixed and it worked for a few months then after that it works on and off. I noticed when it gets hotter than 80 degrees the A/C will not always turn on. I am not sure if my car was fixed correctly the first time.

- Apache Junction, AZ, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at approximately 55 mph, the gear shiftier failed to shift while the service shiftier and transmission warning lights illuminated. The vehicle was taken multiple times to performance Chrysler Jeep Dodge Ram georgesville, 1130 auto mall dr, columbus, oh 43228, and the failure was undetermined. Previously, the vehicle was taken to performance Chrysler Jeep Dodge Ram georgesville, 1130 auto mall dr, columbus, oh 43228, where the vehicle was diagnosed that the brdm basil in harness and the shiftier harness needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Columbus, OH, USA

Since 2015 when the Jeep was purchased I have had several times when the rpms would go up to 3 or 4 and I was not accelerating the gas when it happened. It acted like transmission problems. The Jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. On Saturday February 8th 2020 I parked the car in a parking lot and returned 3 hours later to a car that would not start, lights would work and the battery appeared dead. I got a hotshot to try to start the car. It did start but there was no power steering, no power brakes, the engine was running rough and the lights were clicking off and on. The code stated service transmission restart in park with vehicle at zero speed. And would change to service park brake. When I turned off the car it would turn on again and it was towed to the Jeep dealer and they will look at it on Monday Feb, 10th. I will know more at that time.

- Parkville, MD, USA

Service shifter notification keeps coming on.

- South Holland, IL, USA

Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start I will be going anywhere from 30-60 mph and it does it I take it to dealer can't find the problem due to it not happening in there possession

- Sears, MI, USA

While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time I was driving 65mph on the freeway and it shut off. Luckily there was no one on the road, I was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast I was driving.

- Los Angeles, CA, USA

Service shifter message keeps pop up randomly. It started at around 70,000 miles. Once the car is turned off and back on the message goes away. There seem to be a lot of complaints about this issue with Jeep Cherokee. Is there going to be a recall?

- Carson, CA, USA

Driving along, "service transmission" light came on. At the next red light, when I proceeded to go, engine revved up and the car moved extremely slow like it wasn't in gear. This happen every time I stopped and started on the return home and the light went out. I drove it again and the same thing happen. Had it serviced at dealer and they said it was a short in wiring harness that goes to the transmission control module. See code S55 pertaining to transmission may shift unexpectedly to neutral. 2014 & 2015 Jeep Cherokee dated Aug. 6, 2106.

- Society Hill, SC, USA

I purchased vehicle November 2018 and have recently noticed as of December 2019 my vehicle would stall, shift, and cut off in the middle of driving which very dangerous not only to myself, kids, and others around me in traffic.

- Glen Burnie, MD, USA

I've had to replace my low beams 10+ times this year. They keep shorting our. Also have to have my engine thermostat replaced even though it's working fine. It's electrical keeps causing my check engine light to come on. And the fix is replacing something that is fully working. And because my check engine light is on I can't makw it through deq to get tags for my car. This is the 3rd (separate) electrical problem I've had with this car and I'm done. Keep should stand up for their product.

- Beaverton, OR, USA

I was leaving my neighborhood yesterday morning when my Jeep shut off without any warning or check engine lights and would not start. Thankfully I was still close to home and was able to go home in neutral! what if I were on the highway? or in the middle of an intersection! the screen said to put vehicle in park. The radio and lights still work but it does not start. I am financing this Jeep and have had it for 8 months from a dealership. I dont have an extended waranty and I dont know how to handle this... I looked up on carcomplaints.com and found identical complaints to mine of theyre new Jeep just shutting off mid drive. This needs to ba addressed. Im terrified of this car.

- Charlotte, NC, USA

The contact owns a 2015 Jeep Cherokee. While driving various speeds and while the vehicle was stopped, it would suddenly turn off. The contact had to wait before the vehicle could be restarted. The contact called gator Chrysler Dodge Jeep Ram (located at 840 S harbor city blvd, melbourne, fl 32901, 321-724-6611) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 57,000.

- Melbourne, FL, USA

Shuts off after starting, display screen blacks out and radio doesn't work, engine light and brake lights come on and off. Heat and air conditioning settings keep resetting to halfway between hot and cold. Shuts off and slams into park or neutral. Gears drop heavily when shifting from park to drive. Computer keeps resetting. These things usually occur after starting and pulling away. You need to stop and restart the Jeep. These things have also occurred at 65mph. This has steadily been getting worse over the last 4 months.

- Carlisle, PA, USA

The contact owns a 2015 Jeep Cherokee. While reversing out of the driveway, the gear failed to engage properly. There were no warning indicators illuminated. The vehicle was taken to bill luke Chrysler Jeep Dodge Ram (2425 w camelback rd, phoenix, AZ 85015, (602) 249-1234) where it was diagnosed that the battery terminal and fuse box failed. The vehicle was repaired; however, the failure recurred multiple times. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The failure mileage was 77,000.

- Phoenix, AZ, USA

Electronic parking brake module connector water intrusion which causes the module to short out and the wiring harness corrosion. This causes the parking break to engage and disengage without warning. This also prompts an error that the 4WD is unavailable. Confirmed with patriot Jeep in oakland md that the 4WD will not work on 11/18/2019. I was able to get my car to move from my driveway by putting my seat belt on and holding the break, and then pressing the gas to release the parking break. Mopar told me this was not covered under warranty, and I found numerous complaints on this issue. I was also able to find a bulletin published by mopar about this issue. It appears there is water getting into the vehicle causing corrosion which could lead to an accident if someones brake would engage, or 4WD would fail in inclement weather.

- Oakland, MD, USA

Check shifter message. While driving. All the lidhts on the console light up. (P.R, N, D, S ) intermittenet problem and seems to be weather related (temperature change), the dealer has flashed the computer so the check engine light will not come on or register a code. This has been going on now for over a year. Dealer can't duplicate the problem.the vehicle is now out of warranty. Currently at 27300 miles.

- Rockwood, MI, USA

Since purchasing 2015 Jeep Cherokee it has been more at the dealers than my home. It has been a nightmare, problems with transmission, sensors, and radio etc. It has been replaced numerous times for substantial defects and it continues to do so. This falls under the lemon law. It's getting to the point I am seeking an attorney, if my warranty is not extended and this is not fix at no charge to me. Last night the Jeep stop in the middle of the freeway almost caused an accident with warnings of (shift to P then desired gear) and service airbag system. This is my life you are playing with, for you're on going defects. I am a loyal Jeep customer. I have a Jeep Wrangler, Jeep compass and sebring Chrysler. All I am asking is for my piece of mind and not worry about paying for anything when I have a defected and it's not safe to drive. Please respond and solved this problem asap. Thanks again and have a bless day.

- Whittier, CA, USA