The contact owns a 2015 Jeep Cherokee. While attempting to make a turn, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated that the failure occurred three times. The vehicle was not diagnosed or repaired. Stevens creek Chrysler Jeep Dodge Ram (4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted by phone and a diagnostic appointment was scheduled. The manufacturer was notified. The approximate failure mileage was 30,000.

- Santa Clara, CA, USA

I was driving down the freeway when another driver alerted me there was a small fire coming from under my car. I pulled over into an empty lot and when I looked under the car I saw flames from under the vehicle. I stepped back and within minutes the entire front engine was consumed with flames.

- Phoenix, AZ, USA

The contact owns a 2015 Jeep Cherokee. While driving 45 mph, the service shifter warning indicator illuminated persistently. The vehicle was taken to mall of Georgia Chrysler Dodge Jeep (4345 buford dr, buford, ga 30518, (770) 945-0839) where it was diagnosed that there was a short in the wiring harness and the harness and bezel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was 48,118.

- Buford, GA, USA

April, 2019: Every thing on the dash lit up. Car started to roll and we had to jump out of the car to stop it. It wouldn't go into park, but parking brake worked for a while. Car wouldn't turn off, locks wouldn't work. Nothing worked. Towed to dealer with Jeep on the whole way. A 18 month old child was with us. Dangerous. Repair did a tcm fix and said this was a catastrophic event that would not happen again. October 2, 2019. Pushed the start button ' car started but couldn't push down on brake. Couldn't move out of park. Would turn it off and it would turn right back on. Had it towed to dealer - have not heard back. In addition have had transmission issues for last two years. Car lurches when going around 30 mph, stalls a bit when just starting out driving from a stopped position

- Bloomington, MN, USA

Service shifter warnings on & computer shutdown while driving, been happening off & on since I bought in January 2015 now wont stop and cant get service until October 10th.

- Redmond, OR, USA

The contact owns a 2015 Jeep Cherokee. While driving 35 mph, the check engine indicator illuminated. Two days after the failure, the service shifter indicator illuminated. The contact mentioned that the gear selector lights illuminated red. When the vehicle was restarted, the vehicle operated normally. The contact also mentioned that the key fob needed to be replaced twice. The vehicle was taken to griffis motors, Inc. (1012 holland ave, philadelphia, ms 39350, (601) 656-4244). The vehicle was not diagnosed, but the contact was informed that the thermostat may need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.

- Lousiville, MS, USA

Car has been stutter starting. Once it finally starts I get an error code that says service park breaks service transmission. Then when putting Jeep into gear the transmission will shift hard and you can feel the car jerk and hear a clunking sound. Once you stop and turn the car off and back on a couple of times the error messages will go away and Jeep will drive normally. Two days ago Jeep had been driving normal. I stopped to get gas. After filling my tank I returned to the car to start it and the car would not start after inserting and turning the key I would not get a click or nothing. I also had no lights, not on the dash or out side of the car. After trying to jump start the car unsuccessfully I ended up having the car towed home. Once home the battery was removed and taken to be tested. I was told the battery was bad so I replaced the battery and Jeep started up fine however after starting I received the error message service park break and Jeep again would shift really hard. Error message went away Jeep started ro drive fine. Drove to the doctor and when I pulled into parking space Jeep got stuck in neutral. Finally got the Jeep to go into gear and went to drive back home and Jeep would not shift right and again jumped into neutral where it got stuck. Finally got home and parked Jeep waiting to get it into the dealer now. Jeep has 95000 miles on it.

- Falmouth Foreside, KY, USA

I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking. I did what it read and it took seconds but turned back on. It took some explaining to the dealership after my personal research in waiting room for 4 hours. They found the codes"? it happened again but more seriously on a toad with traffic moving I stepped on brakes to make a left turn but it turned off! cars slammed on their brakes. I did what message said it took longer this time. I pulled into a parking lot and it turned off again when I stepped on brakes to park. I can't get a dealership to help me?" tomorrow I'm going back to the original service department that found the codes in January. This is scary.

- Powder Springs, GA, USA

My automatic rear hatch stopped working after a small amount of water from a cooler leaked in my "trunk". I checked the fuse for the hatch and it blew, I swapped it out and smoke began to pour from the rear of my Jeep (the trunk) then a fire erupted, severely damaging my Cherokee. The Jeep was in my driveway and due to the fire being near the gas tank I had to drive it to the street out of fear it would hurt my family. There is a recall re: The hatch motor module getting wet and causing a fire which I had performed in 2016. This part is faulty and almost harmed me/family and now I am out my deductible and car rental costs. No one from Chrysler or Jeep will call me back.

- Warren, MI, USA

It jump while driving and gears get stuck. And stereo turns blank for some period time. Transmission been having problems since day I bought

- Escalon, CA, USA

My 2015 Jeep Cherokee trailhawk when starting the vehicle or driving the red lights on the shifter will all turn on and the instrument cluster with display a service shifter screen. Sometimes when the vehicle is parked I can shut off the car and turn the car back on and reset other times will it reset.

- Howell, NJ, USA

While in motion, I would get a message on the dashboard saying "service shifter." I've seen this message pop up about 10 times now within a the last 6 month span. I've gotten it from the dealership in 2017. My vehicle is at 75K miles.

- Daly City, CA, USA

Service shifter service shifter keeps popping up as I'm driving. Streets and highway.

- Lake Forest, IL, USA

The 2015 Jeep Cherokee latitude 44..shut down in moving traffic.dash stated to put car in park to shift gear.vehicle was already in gear.vehicle started back up and I made it to a gas station where it shut down at the pump.vehicle had to be towed to the dealer. This is the third time since I purchased the vehicle it had to be towed for shutting down in motion. I bought the car brand new in may of 2015. Has 51K miles on it now. Also it shifts iraticly. The cruise control accelerates on it's own. Something must be did one or people will get hurt.

- Riverside, NJ, USA

On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on my vehicle, and having these kind of safety concerns. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". to be specific: Driving at about 25 miles per hour, straight following a right or left turn.... lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road. I had my crank shaft sensor replaced on 5/8/19 due to car stalling. Now my vehicle completely shuts off in the middle of traffic this is a safety issue. Please fix it before someone gets seriously injured.

- Country Club Hills, IL, USA

2015 Jeep Cherokee latitude 4X4 - received a notification on dashboard that reads "service shifter" all the lights on the gear turn on red. It came out a couple of months ago, but it went away. Now this time, it is not going away. I can turn off and turn on the car but as soon as I go to move, all the lights come out red and the notification won't go away. The car will sometimes take a bit to accelerate and once it does it goes off fast and putting me in danger of hitting the car in front of me.

- Cicero, IL, USA

Jeep Cherokee 2015 39K miles. Trouble starting. Sometimes it turns on, other times it doesn't. also have a light on 'svc 4WD'

- Miami, FL, USA

I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.

- Orlando, FL, USA

Frequently the message "service shifter" lights up on my dashboard and all the gear lights on the shifter light up. This happens usually after I start the car. Sometimes I turn it back off and restart the car and it goes away, but a few times it has stayed on my entire drive.

- Las Vegas, NV, USA

Car stalls and powers off.

- Orlando, FL, USA