The recall 23TA09 - Increased risk of fire was issued in August of 2023. Why is the remedy not yet available 11 months later?

- Winter Haven, FL, USA

We have had this vehicle about a year and a half, 2023 Toyota Tundra and have had to take it back and forth to McLarty Toyota for recall work. Concerning this particular recall, 24ta07-Engine may stall during driving, we were told is unfixable. If this vehicle cannot be fixed, we are demanding it be replaced with a reliable truck

- Sherwood, AR, USA

2 incidents to where the vehicle turned off on a heavy acceleratio. 1st incident -pulled out into traffic and accelerated heavily. Truck stopped and a warning light came on about emergency brake. I took it to dealer and the couldn't duplicate but called Toyota to talk to them qith no resolution. 2nd incident same thing heavily accelerated while pulling into traffic and car shut down with a different warning saying to pull over and restart truck. Took to Toyota with still no resolution There was about 10k Mike between the 2 incidents

- Dallas, TX, USA

Fuel gauge randomly resets itself to full. This could lead to the vehicle running out of fuel without the driver knowing that it was low. Confirmed by dealer via video evidence of the vehicle taking 14.4 gallons to fill when the gauge read over 3/4 tank (tanks is only 32 gallons).

- Manchester, MD, USA

This truck was sold even while it was under recall over 1 year ago. That recall, for fuel tank issues STILL cannot be repaired as there are STILL not enough parts being distributed to dealers to fix it. Since that time, 2 additional recalls have been issued and dealers have no indication when they will be able to fix it. This vehicle should be treated as a lemon and taken off the road at Toyota's expense.

- Gouverneur, NY, USA

The fuel gauge will randomly reset itself to full. This poses a safety concern as the truck may run out of gas while it is showing that it is not empty. This could happen while doing something like pulling out in to traffic or turning across a lane of traffic. This affects many trucks, not just mine.

- Manchester, MD, USA

Enterprise rented me recalled car. I asked about check engine light and they said it was for oil change. Kept for 30 days renting it twice.

- Hamlin, TX, USA

When I drive the vehicle for a period of time and use a 1/3 of the fuel in the vehicle and park on non level surface: Meaning the front of the vehicle is pointed up and rear is lower the fuel gauge will register full on vehicle restart. Even if I drive the vehicle around and park it on a level surface and restart the vehicle it still fails to show the correct amount of fuel in the vehicle. In addition it will slowly subtract fuel based upon driving that is inline with normal fuel usage: It never registers that you are actually 1/3 lower then indicated on the gas gauge. I have identify two ways to address the issue of the gauge not registering the correct amount of fuel in the tank: 1) Refill the truck with maximum amount of fuel 2) Disconnect the negative battery terminal, let the truck sit for 30 seconds, and then reconnect the negative battery terminal. It will then register the correct amount of fuel in the truck The safety concern is I could run out of gas in unsafe manner on the road.

- Noblesville, IN, USA

When parked on a slight incline facing uphill (~5?) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.

- Brier, WA, USA

Fuel Gauge is always showing incorrect levels. When fueld up to full at times the gauge will show 1/2 tank to 1/4. Then other times if I know I have 1/4 tank of fuel left the gauge will show as full tank. Very unreliable and concerned whether I have a fuel leak or what not

- Mesa, AZ, USA

On multiple occasions my fuel gauge has randomly reset from 3/4 full to above full. Had I not noticed this change I could have run out of gas. Toyota refuses to do anything about this and I have reported this to corporate and two different dealerships. Taken it in for repairs 4 times. They tell me there is nothing they can do"?"

- Katy, TX, USA

Vehicle leaked fuel onto the garage floor. This is a fire hazard for my home and the hybrid vehicle. The dealership is currently inspecting the issue, and have stated they could not find the source of the leak at this time. There were no warning messages or lamps.

- Richland, WA, USA

Wear on the plastic fuel tube.

- Folsom, CA, USA

My 2023 Toyota Tundra currently has a open recall for the fuel tube rubbing against another near component increasing the risk of fire. The life of my family/public and myself were put at risk every day as this can cause a fire which is life threating. This problem has been confirmed by Toyota however there is no safe remedy for it at the moment. There is also a problem with the suspension/ball joints. Every time I turn the steering wheel while driving forward or reverse there is a clicking noise coming from what appears to be the suspension or ball joints or around that area. That issue has been reported to the local dealer however they cant duplicate that issue, according to the service adviser. There were no warning lamps turned on prior to any of the aforementioned. One thing I did notice was that the gas mileage significantly dropped even though I was driving the same distance. Also at times there is a strong fuel odor after a trip is completed or at times while the truck is operating. I am highly concerned for the safety of my family and others that are around my truck while operating as this fuel tube issue is a cause for an increased risk of fire. Toyota of Seattle is where my truck currently is at however the dealer has yet to fix both issues.

- Chula Vista, CA, USA

The fuel gage randomly reset to full when there is in fact only half a tank of gas.

- Vero Beach, FL, USA

There has been a known issue and recall on this vehicle since August with both personal and public life threatening events. Official notifications are just being shared from Toyota with no sight line provided for permanent fix. This causes significant cause for concern and angst in daily driving of the vehicle. If a fix isn-??t available, a complete vehicle recall and exchange should be provided as resolution. These are serious life threatening circumstances that could impact myself, my family or innocent bystander. I feel unsafe and hold Toyota and National highway traffic and safety directly liable. The enforcement and the assumed liability by Toyota of delivering a safe vehicle should be upheld.

- Ringoes, NJ, USA

Before this recall happened we had issues with screen blacking out and crashing even after the recall was -??fixed-?? also the back seat outlet has never worked. The malfunction of the grille shutter and park support brake malfunction came last week and we had to have that fixed. Now this! The dealerships around kansas don-??t have loaner vehicles or rentals available. How is this okay?!

- Fredonia, KS, USA

This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the NHTSA needs to act to protect consumers from these vehicles.

- Lake Havasu City, AZ, USA

[XXX] - After driving the truck for less than six months (with only one key fob) I was notified via the Toyota mobile app on August 10, that my truck had a safety recall for the fuel line with limited information provided through the Toyota mobile app. At no time was I advised that the vehicle was unsafe to operate. Upon bringing my vehicle into McGeorge Toyota on August 28, 2023 for the standard 5,000-mile service, I requested that the dealer address the recall by making a temporary remedy to ensure the safe operation of the vehicle until the permanent remedy was determined. At that time, the service representative advised me that Toyota (manufacturer), has provided no direction nor materials to make either the temporary or permanent repairs to the truck. I asked what would be done to make this right and they advised me that they would contact me when the remedy was available and there was no additional action at that time. Not feeling satisfied with that unsafe resolution which I interpreted as an implication that I should continue to drive the vehicle until the remedy was available, I called the Toyota Brand Engagement Center and the advocate advised me that I could request a loaner vehicle. Upon speaking with Chris Wiltshire, the service manager at McGeorge, I suggested that the advocate informed me I could request a loaner vehicle. The loaner was not of like kind, function, or value compared to my Tundra. The remedy has not been completed and the truck has been sitting on the dealer lot since August. The dealer refuses to provide a comparable loaner, coordinate a comparable rental or refund the purchase price of the truck. The manufacturer refuses to commit to covering full rental or refunding purchase price of truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Richmond, VA, USA

I was in the right lane on the 15 southbound from mesquite heading towards Las Vegas. Got into the passing lane to pass a semi and all power was lost after cutting over. I had to immediately cut over back to the right lane after passing the semi and pull over to the shoulder. This was a very dangerous situation and I have heard of others with the same vehicle going through the same thing. I do have video evidence of the situation as well. I will contact Toyota tomorrow

- Henderson, NV, USA